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1,563 Reviews of Orlando Kia East - Service Center
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March 26, 2024
Overall the service department has given us excellent service. Fin has been attentive and helpful in getting us scheduled, in, and out as quickly as possible. service. Fin has been attentive and helpful in getting us scheduled, in, and out as quickly as possible. More
by hopkinsmsh
Employees Worked With
Fin
March 26, 2024
Service was prompt and informative But the brake pedal noise was not resolved. Maybe the next time they will see it better noise was not resolved. Maybe the next time they will see it better More
by EDBEHA
March 23, 2024
Price for an oil change are unbelievable. Still can’t believe an oil change with tire rotation cost me $165. Still can’t believe an oil change with tire rotation cost me $165. More
by Danalashay96
Employees Worked With
March 22, 2024
Worst service manager I have ever dealt with. When I tried to get the General Manager involved - he was too busy. I was even told when it was all said and done that the only way I could get acc When I tried to get the General Manager involved - he was too busy. I was even told when it was all said and done that the only way I could get access to the documentation the dealership had for my vehicle was to get a lawyer and sue them. I will never do business with anything that starts Greenway ever again. Save yourself the trouble and go anywhere else. More
by Never Buy From Greenway again
Employees Worked With
March 22, 2024
I've already provided my feedback via a phone survey. Im getting texts and emails as well. This is excessive and annoying. Service was fine; however final price DID NOT match what Fin quoted and I was or Im getting texts and emails as well. This is excessive and annoying. Service was fine; however final price DID NOT match what Fin quoted and I was originally given the wrong keys upon payment. More
by DARMSTRONG18
Employees Worked With
Fin
March 20, 2024
It has always been good when I go for olive changes everyone is friendly and very nice everyone is friendly and very nice More
by Dealin123456789
March 15, 2024
They had me in and out in an hour, which was important Three more words Three more words More
by PATRICKTMAN
Verified CustomerMarch 11, 2024
The last time I dealt with them was for an oil change. The lady that set up my appointment said I couldn't do the recall at the same time. When I got there Fin asked if I wanted to do it while I was there The lady that set up my appointment said I couldn't do the recall at the same time. When I got there Fin asked if I wanted to do it while I was there. I said I was told I couldn't. He told me there was no reason I couldn't it would just take a little longer. I said sure. Then he informed me that this is my last oil change under my contract. When I was told by the finance guy that he would cover all oil changes for 100000 miles which was evidently a lie. That was the only reason I bought the vehicle and I will not back. More
by SCROOGEMC
Employees Worked With
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