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Orlando Kia East - Service Center

Orlando, FL

4.1
1,293 Reviews
Call Service Center (844) 637-1389

1,293 Reviews of Orlando Kia East - Service Center

Sort by
November 02, 2023

The service was fast and at time they advised will be … waiting room clean but lack of water or coffee More

by ccastilca72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

We appreciate your feedback and are glad to know you found our service at Greenway Kia East prompt. We'll take note of the amenities in the waiting room for future improvements, thank you!

November 02, 2023

Excellent customer service, it was a great experience, the agent was nice and helpful all the time. Definitely i will be back for mu next car. More

by jorgegutierrez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

Jorge, we're delighted to know you had excellent customer service and a great experience with our team at Greenway Kia East. We look forward to assisting you again when it's time for your next car!

November 01, 2023

They were helpful and gave me options on how to go about the situation with the car.. More

by arelisacevedo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate your support of Greenway Kia East and are here to help if you need anything in the future!

November 01, 2023

It was a long process, but good. They give you a license plate out the door. More

by HENRYSANFORD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review, Henry! We hope to see you again at Greenway Kia East!

October 31, 2023

El personal es atento y servicial . Disponible para ayudar a todos en sus preguntas .Excelente More

by CARLOSDOMINIC.ALVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua en servicio
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Nov 01, 2023 -

Greenway Kia East responded

Hola, Carlos! Gracias por dejarnos una reseña positiva sobre su experiencia con nosotros en Greenway Kia East! Nos alegra saber que la atención de nuestro equipo excelente - Esperamos volver a ayudarle en su siguiente visita!

October 31, 2023

The service was excellent and customer service was varie helpful in addressing my car needs. More

by blessed0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Greenway Kia East responded

We are thrilled to hear this positive feedback regarding our friendly assistance and top-notch service. If there is anything else we can assist you with, please don't hesitate to reach out! Take care! -- The Greenway Kia East Team

October 31, 2023

Almost 1 month to fix my niro software bugs and ac problem, they parked my vehicle outside and returned it with a lot of leafs, a dent and dirty, worst, it's almost impossible to talk with the service More

by Vinicius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Vinicius responded

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Oct 31, 2023 -

Greenway Kia East responded

Vinicius, I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of communication and vehicle care during its service period. We'd like the opportunity to make things right and restore your faith in us. Please reach out so we can address this situation directly with you - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

October 31, 2023

Joshua is the best worker i ever seen ges work it’s very profesional i have the best words for him thanks More

by ivaldes033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Greenway Kia East responded

We're delighted to see this glowing praise for Joshua! Thank you for all your support of Greenway Kia East!

October 30, 2023

This last visits was one of my best experiences thanks to Carlos and Joshua. I want to say a special thanks to Carlos for always being very patient and professional in his work. Blessings More

by Webley-Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

We're glad to know that Carlos and Joshua made your recent visit a great one at Greenway Kia East. We appreciate the kind words, and we'll be sure to pass them along!

October 30, 2023

The service was great, top notch, nice and friendly staff. Great snacks to pass time. More

by Fld72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Thank you for taking the time to write us a review. We are thrilled to hear about your positive experience with our staff during your visit to Greenway Kia East and are glad you enjoyed the snacks! We hope to see you again for any of your future needs!

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