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Orlando Kia East - Service Center

Orlando, FL

4.1
1,293 Reviews
Call Service Center (844) 637-1389

1,293 Reviews of Orlando Kia East - Service Center

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November 06, 2023

Fast and friendly service. The process was painless and the staff was very courteous. Thank you! More

by birdstown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Greenway Kia East responded

Hello! It means a lot that you are a happy customer. Thanks for taking the time to share your experience so others can see what it's like to be a client at Greenway Kia East. Have a good day!

November 06, 2023

The service provided by the dealer was fast and reliable. This is what I needed. More

by toribio.ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shout out to Carlos Enrique too.
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Nov 06, 2023 -

Greenway Kia East responded

Toribio, it makes our day to read that the Greenway Kia East team provided you with the service you needed! Thanks for stopping in and leaving us a five-star review. Safe travels!

November 05, 2023

I prefer this Kia dealership over any other one. They truly care about their customers and are always willing to help. More

by CARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 06, 2023 -

Greenway Kia East responded

Carissa, we're so glad to know you prefer Greenway Kia East! We always strive to provide top-notch service and care for our customers. Thanks for your support!

November 04, 2023

From the time I got there to the end I was well taken care of thank you Shelby More

by joegutz6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Josh
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Nov 06, 2023 -

Greenway Kia East responded

We are glad to hear that Shelby took excellent care of you. Thank you for choosing Greenway Kia East!

November 04, 2023

Best general manager ever: Joe Best salesman ever: Simon Best dealership ever: Greenway Kia East More

by GLOINYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Nov 06, 2023 -

Greenway Kia East responded

We appreciate your kind words about Joe, Simon, and our team and will be sure to pass them along. Thank you for choosing Greenway Kia East!

November 04, 2023

Installed my car incorrectly. Did not care to refund installing fee after 3 weeks. Very unprofessional. Has to use towing truck and Uber to go to work because it was incorrectly. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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Nov 06, 2023 -

Greenway Kia East responded

Sheila, I'm really sorry to read about your experience. It's important that our customers feel they're treated fairly and professionally, so it's concerning to see we've missed the mark here. I understand you're upset and that we've lost your future business, but we'd like to make sure this present issue gets properly addressed. If you're willing to discuss this further, please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 04, 2023

Very clean. They got me out quickly. Matt in service listened to me when I brought my car in. More

by HANDKBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 06, 2023 -

Greenway Kia East responded

Thanks for the review! We appreciate the kind words about Matt and hope to see you again at Greenway Kia East!

November 03, 2023

The car lost freon and the dealer said that the A/C, was working good. I have the feeling the tech didn't want to look for what was wrong. The Longwood Greenway Kia found the evaporator is defective. This i More

by Jove1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Nov 04, 2023 -

Greenway Kia East responded

I'm sorry to read about the issue you've had with your A/C. We certainly want our customers to have a reliable vehicle and it's disappointing that this wasn't your experience. I'd like the opportunity to look into this for you, so please reach out when convenient. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 02, 2023

Customer Service was great. He was to assist me with touching baw with the appropriate Service Asvisor regarding the status of.my appt and the services needed. More

by richeduworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop, Gina Carpio, Kenny, and Emmitt.
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Nov 02, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to provide you with great customer service and keep you updated on your appointment status. Thanks for the positive review!

November 02, 2023

Pedro is very helpful, he is always kind and willing to help. The rest of the staff is great too More

by Santescallon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
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Nov 02, 2023 -

Greenway Kia East responded

Thanks for sharing your kind regards for Pedro and the Greenway Kia East team! We love to see five-star reviews on our page.

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