Orlando Kia East - Service Center

The service was friendly. I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on w I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on whether the defective headlamp assemblies would be covered for replacement. More

God service good service good attention friendly people willing to help seeking customer satisfaction friendly and empathetic willing to help seeking customer satisfaction friendly and empathetic More

Friendly and efficient. Although parts were not at the dealership when I got there, Josh did keep me up to date on the progress while I waited of them getting the part. Only Although parts were not at the dealership when I got there, Josh did keep me up to date on the progress while I waited of them getting the part. Only complaint is GPS needs a update was told I have to do it at home but is a 68GB file and my computer does not have that much memory and I would also need to buy a big enough jump drive for something that should be taken care of by the warranty! More

Super excited about the time I had to wait . fast and great customer service support. fast and great customer service support. More

I just had my initial service for my KIA at this dealer and could not be happier with the service. Matt took care of me and he answered all my questions and concerns and provided additional information on and could not be happier with the service. Matt took care of me and he answered all my questions and concerns and provided additional information on future service requirements. He was also kind enough to provide discount coupon for my oil and tire rotation which was great. I had an appointment and was in and out within the hour so it was very convenient. I will be back for sure ;) More

Shelby and the dealership always does a great job for me. Keeps me informed and on the stated time Keeps me informed and on the stated time More

Great Great will be going back for service on my vehicle when I need more work done when I need more work done More

This dealership has been great to work with. This is my second Kia with this dealership This is my second Kia with this dealership More

I had to contact myself to get updates on my car. And I was told parts were pending and then in the evening I was told the car was ready and I had no choice but to pick the car up after hours even th And I was told parts were pending and then in the evening I was told the car was ready and I had no choice but to pick the car up after hours even though I was working until 8 pm because they would not extend the rental More

It was very clean and had access to snacks and water. Carlos welcomed me as soon as I walked in and kept me informed the whole time. Very pleasant experience Carlos welcomed me as soon as I walked in and kept me informed the whole time. Very pleasant experience More