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Orlando Kia East - Service Center

Orlando, FL

4.1
1,298 Reviews
Call Service Center (844) 637-1389

1,298 Reviews of Orlando Kia East - Service Center

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December 07, 2023

Went to get my tires rotated and waited 2 hours. While waiting someone tried to sell me and everyone else in the service waiting area a car. They advertise a complimentary carwash with your service More

by cfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one gave a name
Report | Print
Dec 08, 2023 -

Greenway Kia East responded

I'm sorry to hear about your experience with the longer-than-expected wait time. I also apologize if you felt pressured during your visit. We strive to deliver on all our promises, including complimentary car washes with service visits. Your feedback helps us improve - please feel free to reach out directly so we can discuss this further and make things right by you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 05, 2023

That staff and wait time was perfect. They let you know what was being done and kept me informed. More

by crasilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 05, 2023 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks, Crasilly! We always aim to offer prompt and informed services.

December 05, 2023

Great service, friendly staff, timely manner, everyone had been great. Service has been great. Thank you More

by rebecagonzalez42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 05, 2023 -

Greenway Kia East responded

Rebeca, we're delighted to know you had a great experience with our team at Greenway Kia East. Thanks for your positive feedback about the service and staff! We are here for you and any of your future needs!

December 04, 2023

Great, I get the best service always, and there always so helpful and patience with me. More

by K32.MARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Greenway Kia East responded

When a customer says words like this, we know we're doing things right at Greenway Kia East! Thank you for the stellar review. We look forward to your next visit!

December 03, 2023

Carlos took my car in even though I was at the wrong location. I went for a recall left the car there and it was done within an hr. More

by cintron1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

We're glad to know that Carlos was able to assist you promptly, even at the wrong location! Thanks for choosing Greenway Kia East and sharing your positive experience.

December 03, 2023

My car was fixed in professional way. I was happy with the waiting area and the friendly staff. More

by arni.konn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

We are happy to hear from you! Thank you for choosing Greenway Kia East and for sharing your experience. Drive safely until we see you again!

December 02, 2023

Dealership will not honor their deals made with customers and they treat customers like they do not want return customers More

by MARKWTUCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Mark, I'm sorry to read about your experience. We value all of our customers and strive for their satisfaction. It's concerning that you feel we didn't honor a deal made with you - this is not how we aim to do business. Please reach out so we can discuss the matter further and find a resolution together. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 02, 2023

Very friendly, knowledgeable. Appointment work was done in in a timely manner. Event washed and waxed my car. More

by terrilyn.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Terrilyn, we're glad to know you had a positive experience at Greenway Kia East. We always aim for efficient and thorough service! Enjoy your freshly cleaned car!

December 02, 2023

Muy excelente servicio todo limpio y en orden trato muy amable y servicial y muy rápidos en sus servicios More

by maduronavas1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Gracias por sus amables palabras sobre nuestro servicio en Greenway Kia East, Maduro. Nos alegra saber que ha tenido una experiencia positiva con nosotros y apreciamos mucho su reseña!

December 02, 2023

Great service and the employees are very professional , attentive . I will recommend at any time. The best. More

by Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua fernandez
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Marquez, we're so glad to know you had a great experience with our team at Greenway Kia East. Thanks for recommending us and for your kind words!

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