Orlando Kia East - Service Center

Very good customer service. They let you know exactly what's happening with your car at all times. And they are extremly friendly! Keep up the good work! They let you know exactly what's happening with your car at all times. And they are extremly friendly! Keep up the good work! More

We enjoy our service manager working with us. He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better th He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better things will be. When they work against such, we will go elsewhere. More

Was greeted right away. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. More

Everything was right on time. Fin was very responsive and got right back on emails Fin was very responsive and got right back on emails More

Shelby is great at her job. Very helpful and patient. Would recommend going to her in the future. Very helpful and patient. Would recommend going to her in the future. More

Shelby was helpful. They fixed my car quickly. Seem to have more appointments than they used to have so that was nice They fixed my car quickly. Seem to have more appointments than they used to have so that was nice More

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle Second purchase at this dealership. Will likely return when it’s time for another vehicle More

They did the job but offered to wash my car and returned it unwashed , I was disappointed because they kept the car for 2 days because they had to order parts so they had plenty of time to wash it it unwashed , I was disappointed because they kept the car for 2 days because they had to order parts so they had plenty of time to wash it More

Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. able to get the issue solved and my car is as good as new. More

There is minimal communication, and when you call and ask for an update, very rude and you are made to feel like an inconvenience. for an update, very rude and you are made to feel like an inconvenience. More