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Orlando Kia East - Service Center

Orlando, FL

4.1
1,321 Reviews
Call Service Center (844) 637-1389

1,321 Reviews of Orlando Kia East - Service Center

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April 28, 2024

Service was fast and efficient. The attention to my needs were met. The customer service reps were nice. More

by TAMARAMACK.TTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know that you found our service at Greenway Kia East fast and efficient, Tamara. Our team always strives to provide top-notch customer service, so it's great to hear your needs were met! Thanks for the review!

April 28, 2024

I have nothing to complain about communication was good from start to finish thank you. More

by JRODZ0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Apr 29, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East, and for your business. We are grateful to have you as a customer!

April 28, 2024

Shelby is a rock star. Kept me Informed throughout the process. Only took a little over an hour More

by prclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia East!

April 28, 2024

Josh was extremely thorough and helpful. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. More

by Sarah kaercher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffry Moukarzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa, Ayoub Lazaar, Jovan Jones, Pedro Santiago
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Apr 29, 2024 -

Greenway Kia East responded

Sarah, we're glad to know that Josh was able to provide you with a thorough and easy experience at Greenway Kia East. We appreciate your feedback!

April 27, 2024

They told me that my Engine recall replace include Car Rental. No charge to me. They lied. I was charged by Hertz lying Rental manager 159+ Dollars for 2 and half day rental. Greenway East lied. Stay away More

by DRPANETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

I'm really sorry to learn about your experience with the car rental situation. This is not how we want our customers to feel and I apologize for any misunderstanding that may have occurred. We'd like an opportunity to discuss this further, so please reach out when you can. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 27, 2024

Service was great. Rep was awesome. He was able to accommodate my time constraint. Highly recommend Rep & dealership. More

by S.BARTOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know you had a great experience with our team at Greenway Kia East! It's fantastic that we could accommodate your time constraints. Thanks for recommending us, and we look forward to serving you again in the future!

April 27, 2024

josh offered exceptional service and rectified my needing to return the next day for an issue fast and proficiently More

by chericaban57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know that Josh was able to provide you with exceptional service and quickly resolve your issue at Greenway Kia East. Thanks for sharing your experience!

April 26, 2024

Was a good experience with the Costumer services. Very friendly and special for me, really was very goog. More

by benignodiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know you had a good experience with our customer service at Greenway Kia East. We strive to make every visit special for our customers, so it's great hearing your feedback!

April 26, 2024

Very pleased with the service I received. Will be back again. For continued service. Thanks More

by geobots2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia East responded

Thank you for taking the time to leave Greenway Kia East this awesome review! We are here for anything else you might need down the road!

April 26, 2024

They are not a reliable people, all deal that we made and agreed after I found they change the long of the loan increase it in 14 more months to keep the monthly payment without my consent. Very bad experien More

by fabioflorezfonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Santiago
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Apr 29, 2024 -

Greenway Kia East responded

We're sorry to read about your experience, especially regarding the financial aspect of your transaction. We strive for transparency in all our dealings and it's concerning that you feel this was not met. I'd like to personally look into this matter further - please reach out at a time convenient for you so we can discuss how best to resolve these issues. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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