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Orlando Kia East - Service Center

Orlando, FL

4.1
1,320 Reviews

1,320 Reviews of Orlando Kia East - Service Center

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May 03, 2024

Very good service. If Shelby is the contact person at dealership, she was very helpful and pleasant! More

by JUDICERVENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Greenway Kia East responded

Judice, thank you for leaving Greenway Kia East a five-star review and giving a shoutout to Shelby!

May 02, 2024

I had an appointment for an oil change and I was there for about 30 minutes. To me that was Fast Service and the workers were very kind. More

by BABYVI1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Greenway Kia East responded

We're glad to know you found our service at Greenway Kia East fast and efficient! We strive for quick turnarounds while maintaining quality. Thanks for your kind words about our team, we appreciate it!

May 02, 2024

Labour's price is so high or keep me there for so long for the sake of charging me more $$$$ . Service advisor promised to charge a lower amount than what I was told to pay more afterwards . What is t More

by KALUNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 16, 2024 -

Greenway Kia East responded

We're sorry to learn about your dissatisfaction with our pricing and service. We strive for transparency in all aspects of our business, including costs and timing. I want to discuss this further or address any other concerns you may have; please feel free to reach out directly at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

May 01, 2024

Good service take faster rapid devices friend place excellent Communication I recommend a friend 5,star More

by BLENDARTURNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Greenway Kia East responded

We're delighted to know you had a 5-star experience at Greenway Kia East! Your recommendation means the world to us. Thanks for your support and we look forward to serving you again in the future!

May 01, 2024

Everyone was outstanding until we asked for our car. The attendant gave us the key and said it was over there. I would have expected him to get the car and bring it to us. More

by CRAIGD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know. A Jose called me
May 02, 2024 -

Greenway Kia East responded

We appreciate your feedback and are glad to know that our team at Greenway Kia East was outstanding. We'll take note of your suggestion about the car delivery for future improvements. Thanks for sharing!

May 01, 2024

Know defect. No rental. Asked for car wash,none. Minor scratches on dash. All seat adjustments altered for a 1 mil test drive. Ignored by service administrator wh More

by DKRAY0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 16, 2024 -

Greenway Kia East responded

I'm sorry to hear about your recent experience with us. We aim for top-notch service and it seems we fell short this time around. I'd like the opportunity to address these issues directly. Please reach out at your earliest convenience so we can work towards a resolution together - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 29, 2024

Worked as quick as they could by overnight shipping a part, helped me get warranty coverage which was extremely helpful. More

by MATTHEWMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

Matthew, we're glad to know our team at Greenway Kia East was able to assist you efficiently and help with your warranty coverage. Thanks for sharing your experience!

April 29, 2024

Finn was very helpful and professional. Service was fast and the waiting room was comfortable. More

by AJHOLOBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are happy to hear that Finn was helpful and professional.

April 29, 2024

They did a beautiful job installing the trim that was damaged during previous service appointment. More

by SHEILABERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

Sheilaberts, thank you for sharing your support of Greenway Kia East!

April 28, 2024

Service was fast and efficient. The attention to my needs were met. The customer service reps were nice. More

by TAMARAMACK.TTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia East responded

We're glad to know that you found our service at Greenway Kia East fast and efficient, Tamara. Our team always strives to provide top-notch customer service, so it's great to hear your needs were met! Thanks for the review!

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