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1,320 Reviews of Orlando Kia East - Service Center
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May 07, 2024
Very customer friendly very good explain they washed my car when the service was done car when the service was done More
by nascarjs6
Verified Customer
May 07, 2024
Made an service appointment for a HECU recall. Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was not in stock. After about a 1/2 hour wait, was told the part was not in stock and I would have to return AGAIN after they called me that they now had the part in stock. Another appointment, 17 mile drive (+tolls) and my time wasted because they didn't think to check if they had the part in stock BEFORE I showed up for the recall. Wouldn't that make sense? Poor customer service. I doubt I would buy another Kia or Hyundai because of the poor response and service displayed by Kia/Hyundai on the many issues of their cars spontaneously catching fire! More
by RickyRabid
Employees Worked With
May 07, 2024
Always great customer service when I visit this dealership. Also, speedy turnaround on service wait times. Thank you Carlos and Adeyeye!! dealership. Also, speedy turnaround on service wait times. Thank you Carlos and Adeyeye!! More
by Ayee23
May 05, 2024
Joshua excelente persona siempre dando el mejor trato a los clientes y muy atento a todo lo que se le ofresca los clientes y muy atento a todo lo que se le ofresca More
by ysinell
Employees Worked With
May 04, 2024
Excelente atención al cliente…mi visita al dealer fue por un recall en mi Kia Río 2013 y termine haciendo un Léase con luigui Nicoloso…. Excelente trato un recall en mi Kia Río 2013 y termine haciendo un Léase con luigui Nicoloso…. Excelente trato More
by Veronicaperich
May 04, 2024
My service advisor Matt is the best! My repair was covered under warranty and I was back in my car in the time I was promised. My repair was covered under warranty and I was back in my car in the time I was promised. More
by JMDALMAU89
Employees Worked With
May 04, 2024
This car is the worst car I have ever bought and I’m 45. I bought it cash 2024. First day taking her home transmission broke. Would not replace car. Then AC leaking through the carpet. Still not fix I h I bought it cash 2024. First day taking her home transmission broke. Would not replace car. Then AC leaking through the carpet. Still not fix I have a pool of water still coming up. More
by rriverab45
Employees Worked With
May 04, 2024
Absolutely horrible. I will never go there again. They over charged me and would not make it right. I will never go there again. They over charged me and would not make it right. More
by NEVARAYMUND086
May 04, 2024
Carlos great amazing service manager. He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at pre He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at prevent costly mechanical failure. More
by Joe
