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Orlando Kia East - Service Center

Orlando, FL

4.2
1,554 Reviews

1,554 Reviews of Orlando Kia East - Service Center

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March 21, 2025

Joshua was super helpful in letting me know what was going on with my car. He was friendly and approachable. More

by Gileysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Greenway Kia East responded

We're delighted to hear that Joshua provided such helpful and friendly service at Greenway Kia East. Thank you for sharing your experience with us!

March 21, 2025

I scheduled a service in advance to fix 2 parts on my car from a recall. I called days in advance to schedule so all of the parts were in stock. 1/2 of the parts were in stock. Now I need to go back again More

by KEISTERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Greenway Kia East responded

We take customer satisfaction very seriously, and we are disappointed to learn that your visit was not up to our usual standards. We look forward to completing your recall and ask that you please reach out if you'd like to discuss anything else at this time.

March 21, 2025

I worked with salesman (Marcus) and manager (Mike). They were great. It was a pleasure doing buisness with them! They were knowledgeable and professional! More

by kyleroutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus (sales) Mike (manager)
Mar 24, 2025 -

Greenway Kia East responded

Kyle, we're delighted to hear that Marcus and Mike provided you with a knowledgeable and professional experience at Greenway Kia East. Thank you for choosing us!

March 21, 2025

As always the service manager goes out of the way to provide the best customer service with a smile and a hand shake! Shelby was very meticulous processing the servise order and discovered there was a More

by waterglow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia East responded

It's fantastic to hear that our service manager and Shelby provided such attentive care during your visit to Greenway Kia East. We're glad you appreciated the thoroughness with which they handled your Kia Telluride's service needs, including the recall assessment and complimentary car wash. Thank you for recognizing our team's dedication!

March 21, 2025

Fin did a great job and checked everything I asked him to and was able to figure out a rattle noise I heard . More

by MMRIVERA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Greenway Kia East responded

We're delighted to hear that Fin was able to assist you and resolve the rattle noise at Greenway Kia East. Thank you for sharing your experience with us!

March 19, 2025

Been with them for 4 cars. . kind and always takes care of me. Gorge, Simon, for got the name of the gentleman who did my paperwork when I 1st bought the car. But he was amazing More

by COLLEENNNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember Financials gentleman name, sorry.. but all amazing
Mar 20, 2025 -

Greenway Kia East responded

Colleen, we're delighted to hear that our team at Greenway Kia East has consistently provided you with outstanding service over the years! Thank you for your continued trust and support. We'll be sure to pass along your kind words to everyone mentioned!

March 17, 2025

I was greeted warmly. Though I prefer that young men and women who could be the age of my grandchildren or younger, refer to me as MRS. or MS. Simply out of respect and More

by B1774
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera - Serv. Advisor
Mar 20, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback with us at Greenway Kia East. We appreciate your input and will certainly take it into consideration to ensure a respectful experience for all our guests. We're glad you found the waiting area comfortable, and we hope to see you again!

March 17, 2025

Greenway Kia East has been exceptional to work with and helpful when addressing any concerns I had with my vehicle. More

by rachelhearn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Greenway Kia East responded

Rachel, we're delighted to hear that our team at Greenway Kia East was able to address your concerns and provide exceptional service. Thank you for sharing your experience!

March 17, 2025

Every one was great and Josh is the best thank you to everyone at kia More

by JTorres62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Greenway Kia East responded

Thank you for leaving us your positive feedback for Josh. Thanks from everyone at Greenway Kia East!

March 17, 2025

I appreciate the kindness and professionalism of all the staff. The prices were reasonable and fair More

by STARZIE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
Mar 17, 2025 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team!

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