Orlando Kia East - Service Center

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Customer service is very bad, communication is not clear, you are charged for insignificant minor things. you are charged for insignificant minor things. More

One of the doors were no closing, they fixed the problem but took of the paint from the door. I asked for the pictures taken when my car arrived to their place but they didn’t send them. Also when I bought but took of the paint from the door. I asked for the pictures taken when my car arrived to their place but they didn’t send them. Also when I bought the car they offered me four Magic TICKETS But didn’t send them to me, they said they run out of them… this is not to value the customers. I cannot recommend this brand because of the bad customer service. More

I was informed on what would be needed to complete the recall notice and the part was ordered and a return appointment made to complete the process which was completed successfully. recall notice and the part was ordered and a return appointment made to complete the process which was completed successfully. More

Best adviser I’ve work with. Matt was very knowledgeable and helpful. Thank you Matt Matt was very knowledgeable and helpful. Thank you Matt More

From the minute, I bought the car all the way through several maintenance appointments. Kia Greenway East has been fabulous! The staff is insanely, friendly, punctual, communicative. And helpful! several maintenance appointments. Kia Greenway East has been fabulous! The staff is insanely, friendly, punctual, communicative. And helpful! More

Aftersales service is really poor. They didnt do tire rotation before selling me the car. And now it pops up as overdue. I paid 2000+ in the fee for “vehicle inspection” but they didn’ They didnt do tire rotation before selling me the car. And now it pops up as overdue. I paid 2000+ in the fee for “vehicle inspection” but they didn’t do tire rotation. I asked why it was not done but they ignored me. Also, the rear wiper was oversized so it gets stuck. I went to the dealership to get it replaced but they ordered the wrong replacement. Then they said they will mail me. But they still mailed the wrong one. They also gave me a super expensive insurance to deal with because im a first time buyer eventhough there are Geico and other affordable insurance cards in their desk. So disappointed in trusting them for that. More

The process took to long. I spend 4 hours just to return my lease. Hope you can improve and speed up the service . I spend 4 hours just to return my lease. Hope you can improve and speed up the service . More

The service was good and all of my car servicing needs were met in one day. were met in one day. More

I took my car there for an oil change tire rotation and it ended up needing an alignment. There is oil sprayed all over my turbo casing and other areas on my engine. I’m calling to speak to someone today a it ended up needing an alignment. There is oil sprayed all over my turbo casing and other areas on my engine. I’m calling to speak to someone today about it. More