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Orlando Kia East - Service Center

Orlando, FL

4.1
1,277 Reviews

1,277 Reviews of Orlando Kia East - Service Center

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December 20, 2024

Shelby was nice and straightforward. Getting car serviced was a pleasant experience here. I will use them again. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Greenway Kia East responded

We're glad to hear that Shelby made your service experience pleasant at Greenway Kia East. Thank you for choosing us, and we look forward to assisting you again in the future!

December 20, 2024

This place is one of the slowest even when you have an prior scheduled appointment More

by Zoink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

December 19, 2024

Matt was a gem to work with. He is very personable and was very attentive to trying to fix Al my issues that I had with my suv. I will highly recommend him to anyone who needs se More

by Seanmitchell0981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Sean, we're delighted to hear that Matt provided such attentive service at Greenway Kia East. Thank you for recommending him and sharing your positive experience!

December 19, 2024

You’ll see my review on google ;) make sure to do better at communicating at our big ages we should already know that. More

by KIARANARARRO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 19, 2024

Good awesome. I love how they wash my car and the service was fast. Awesome More

by Roblesm842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 19, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East! Safe travels, and we'll see you next time.

December 19, 2024

they always are on top of everything and keep the client informed... very clean and smells good More

by ABIGAILMICHEL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Abigail, thanks so much for the 5-star review of Greenway Kia East!

December 18, 2024

All staff members and sales representatives and managers treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this More

by jluvm2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with respectful and helpful service. Thank you for recommending us, and we're here if you need any further assistance!

December 18, 2024

Shelby was great. I know it is salesman job to offer you a new car but when I might only have money for a new car to me I don’t want to be bothered. Thanks. More

by BLACKJACSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

December 18, 2024

Service was pretty quick around 2 hours. Workers are a little slow and quiet. They don’t have the best attitude. More

by saamatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Thank you for your feedback on your recent visit to Greenway Kia East. We appreciate hearing about both the positives and areas where we can improve, and we'll work on enhancing our team's communication and attitude. If there's anything else you'd like to share or discuss, feel free to reach out!

December 18, 2024

Very caring and genuinely interested in the needs of their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealershi More

by PENGPANLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Greenway Kia East responded

Thank you for sharing your positive experience with us at Greenway Kia East! We're delighted to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future!

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