Orlando Kia East - Service Center

Shelby was helpful. They fixed my car quickly. Seem to have more appointments than they used to have so that was nice They fixed my car quickly. Seem to have more appointments than they used to have so that was nice More

Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. able to get the issue solved and my car is as good as new. More

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle Second purchase at this dealership. Will likely return when it’s time for another vehicle More

There is minimal communication, and when you call and ask for an update, very rude and you are made to feel like an inconvenience. for an update, very rude and you are made to feel like an inconvenience. More

Services advisor they are good , but management are bad, waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the o waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the only way to fix my problems, green way Kia East the king of excuses but not solutions, and in top of that they have the audacity to send me this survey and ask me to be nice to hear from me , like they did something amazing 🤣 if I don’t call them and threaten them with hiring attorneys I bet I will still waiting to resolved my problem, More

Only thing missing was the car wash and vacuum inside. Also I was told to come back if the check pressure monitoring system came back on. And it has so I will bring it in again to see why this is constant Also I was told to come back if the check pressure monitoring system came back on. And it has so I will bring it in again to see why this is constantly happening. More

Great service just didn’t get the car washed 🤷🏽‍♀️ They didn’t ask me if I wanted to have the truck washed and cleaned inside. didn’t ask me if I wanted to have the truck washed and cleaned inside. More

So, ghe dealership is where we bought our Kia Telluride and I like them a lot, and I think they’re fair, and do a good job. But I reall hate these surveys. and I like them a lot, and I think they’re fair, and do a good job. But I reall hate these surveys. More

Had an oil change-great service -in and out in less than an hour. I was met promptly at the service entrance and the service began. Great experience an hour. I was met promptly at the service entrance and the service began. Great experience More

I dropped off my car to get recall work done, and when I picked it up, it's misfiring constantly. They are trying to not take the blame, but of course the tech I spoke to tried to start selling me on a new picked it up, it's misfiring constantly. They are trying to not take the blame, but of course the tech I spoke to tried to start selling me on a new car. Coincidence? Not at all. I will not be buying a Kia ever again. More