Orlando Kia East - Service Center

To be truthful I am not overly excited about this dealership. I have had some bad experiences with the system and a few of its workers. I love my car it’s a very good vehicle, BUT!! dealership. I have had some bad experiences with the system and a few of its workers. I love my car it’s a very good vehicle, BUT!! More

Joshua was amazing! Very helpful and very friendly. Took time to explain everything and answer my questions Very helpful and very friendly. Took time to explain everything and answer my questions More

Look forward to to have vehicle service, love the waiting room, coffee, snack, representatives very nice, gives update, on time. Thank you room, coffee, snack, representatives very nice, gives update, on time. Thank you More

My vehicle has been in their service yard for almost 4 months awaiting an engine replacement. They no longer answer my phone calls or text messages requesting an update. This is beyond frustrating at thi months awaiting an engine replacement. They no longer answer my phone calls or text messages requesting an update. This is beyond frustrating at this point. More

Second shot at entering this. Parts are not available! Give me a break. Back seat monitor. Warranty process sucks. Parts are not available! Give me a break. Back seat monitor. Warranty process sucks. More

Great customer service as soon as you get there. Good attitude. Accurate estimated time of service. Good attitude. Accurate estimated time of service. More

While going into this dealership, the environment immediately felt comfortable and inviting, overall it was the best experience. immediately felt comfortable and inviting, overall it was the best experience. More

Service adviser (Fin) did not keep me updated on my service and what was needed service and what was needed More

Buying my car was a great experience. The oil change was awful. The guy The checked me in was rude. Did not give good direction. When asked to pay I was asked to go around the corner. Did The oil change was awful. The guy The checked me in was rude. Did not give good direction. When asked to pay I was asked to go around the corner. Did not say which corner (while he's walking away not facing me). When I asked which side my car was on instead kf just answering a simple question he took my keys and repeatedly beeped my car. He was extreme rude and I will refuse to work with him again. More

They helped me with all my questions. They were responsive when I reached them. They helped me with setting up payment They were responsive when I reached them. They helped me with setting up payment More