Orlando Kia East - Service Center

Service took to long , and they don’t have a lot to choose from when it comes to entertainment or food , just vending machines and the tv was off, also waiting area is not that big. choose from when it comes to entertainment or food , just vending machines and the tv was off, also waiting area is not that big. More

Very professional , they know what they're doing and they get it done and they listen to you needs get it done and they listen to you needs More

Fin was very helpful and kind. The oil change only took 40 minutes, which was faster than expected. Overall, great experience! The oil change only took 40 minutes, which was faster than expected. Overall, great experience! More

One ,two,three out the door. I wish I got my car washed maybe next time. I wish I got my car washed maybe next time. More

Very friendly, knowledgeable and detailed. Always keep his promises and keep me updated about my car. Always keep his promises and keep me updated about my car. More

This dealership is the best i am very pleased with the out come that i esperienced out come that i esperienced More

The worst part my experience was the total lack of communication from anyone in the service department. I brought my car in with a charging issue. At no time was I contacted by the service department communication from anyone in the service department. I brought my car in with a charging issue. At no time was I contacted by the service department about my car. I had to track them down to get updates. It would take me an hour to get through to the advisors, just to be told that my advisor would get back to me right away, which of course, never happened. I would try texting, but never got any response. Lastly, I drove down to the dealership and found my advisor and got an update. This happened throughout the month my car was there for the charging issue. The only way to get an update was to drive to the dealership and find my advisor. I tried to reach out to Gina the service manager, but her voicemail is full and just hangs up on you. My experience was totally frustrating. More

Hi I have had a good experience at this Kia dealership. The service staff has been every professional. Thank you. The service staff has been every professional. Thank you. More

The location is welcoming with a variety of diverse professional staff that are always available and willing to help the customers. professional staff that are always available and willing to help the customers. More

The service staff at Orlando Kia East is unbelievably professional. Gina is always on top of everything and it is extremely pleasant to deal with. I highly recommend this service department.!! professional. Gina is always on top of everything and it is extremely pleasant to deal with. I highly recommend this service department.!! More