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Orlando Kia East - Service Center

Orlando, FL

4.1
1,303 Reviews

1,303 Reviews of Orlando Kia East - Service Center

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August 10, 2024

Excellent and timely service. Carlos was terrific! Will return! You should give Carlos a rsise More

by GROUCHO043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Thanks for the kind words for Carlos! We appreciate your support for the Greenway Kia East team.

August 10, 2024

It all started the day I took my car for a recall. On my way home, something under my car started scratching every time I went on top of those speed slowers on my street even though I was super slow e More

by catiuska63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

I'm sorry to hear about the issue with your car after the recall service. We understand how frustrating this must be and would like to make it right for you. Please reach out at your earliest convenience so we can address this promptly and professionally. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 10, 2024

Service was done promptly. For an antitheft device I believe it was installed. There was supposed to be window stickers, but they were never put on. More

by PWMARKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thanks for your feedback! We're glad to hear the service was prompt at Greenway Kia East. We'll look into the window stickers issue and make sure it's addressed.

August 10, 2024

Everyone here was extremely kinda and helpful! Joshua made sure my car and I were well taken care of. Thank you!! More

by adelapicard16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Adela, we're delighted to hear Joshua and the team at Greenway Kia East took great care of you! Thanks for sharing your experience with us.

August 10, 2024

Great service department: up front pricing posted on the wall, great snacks and cold bottled water in the waiting area, and Josh is awesome! More

by msyrrakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

msyrrakos, thanks for the shoutout! We're glad you enjoyed our service department and amenities at Greenway Kia East. We'll make sure Josh hears your praise too!

August 09, 2024

They found the problem, fixed it, and made sure I was satisfied with everything. Shelby was great! More

by NZOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! Shelby will be delighted to receive your kudos. Have a lovely day!

August 09, 2024

Prompt efficient and knowledgeable service, exactly what you need from a dealership, thank you greenway Kia More

by pryam_leonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Greenway Kia East responded

Pryam, we're delighted to hear you had a great experience with Greenway Kia East! Thanks for the positive feedback!

August 09, 2024

They did good work. I do wish the high dealer pricing could be lower. I get at least 30 percent lower cost from other service centers. More

by darrylad60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear you were satisfied with the work done at Greenway Kia East. We appreciate your input on pricing and will take it into consideration.

August 09, 2024

I love this dealership. They are always amazing. Gina goes above and beyond to satisfy the customer. More

by Guendoline Carrera.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

We are glad to hear that Gina has gone the extra mile for you. Thank you for being a valued client of Greenway Kia East!

August 09, 2024

Service techs ready to greet you and take vehicle for repairs or service. Dealership has comfortable clean seating area with fresh coffee available. More

by SYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service techs and amenities met your expectations at Greenway Kia East. We appreciate the feedback and look forward to serving you again!

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