Orlando Kia East - Service Center

Fin was very helpful and kept me informed as to my vehicle's repair. He made sure I had a ride back home and everything was done timely. vehicle's repair. He made sure I had a ride back home and everything was done timely. More

The service manager was great but when I dropped it off they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and st they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and still have no rental car. More

Good fine ok okokokok ok ok ok ok ok thx u u u u u More

Lack of communication. Horrible Customer service. No desire to truly service and help. Had my vehicle for almost months and returned the car to me without being completed. Horrible Customer service. No desire to truly service and help. Had my vehicle for almost months and returned the car to me without being completed. Have yet to hear back about remaining parts. Was given the car back dirty in the areas that were serviced. The list goes on and on. Horrible experience. More

Checked in efficiently. Completed repairs as stated. Would have enjoyed some seating outside. No food to buy during wait. Completed repairs as stated. Would have enjoyed some seating outside. No food to buy during wait. More

Pedro was fantastic they did a great work getting the card I loved and working a great deal card I loved and working a great deal More

They have had my vehicle in the service dept for over two weeks. They do not keep you updated or posted about when things are going to be done. You have to constantly call but they never pick up. weeks. They do not keep you updated or posted about when things are going to be done. You have to constantly call but they never pick up. More

My 2 yr old KIA sportage have paint peeling and is getting bigger. But they are not covering it. getting bigger. But they are not covering it. More

Unbelievable I have been waiting more than 6 months waiting on the chrome window frames from a 2024 Kia Telluride that for the second time keep coming apart and fly away if driving more than 70 miles waiting on the chrome window frames from a 2024 Kia Telluride that for the second time keep coming apart and fly away if driving more than 70 miles both front and passenger chrome window frames from both 2023 and 2024 kias telluride keep falling apart and they are on back order thats all they told me after 1 hour waiting to tell me is on back order and to see underneath the seat for a small recall. Tired of paying so much for a vehicle that comes apart. More

I've purchased several cars here from Pedro and it has always been a pleasure. He treats me like family and I will continue to buy from him and this dealership for as long as Kia continues to make great c always been a pleasure. He treats me like family and I will continue to buy from him and this dealership for as long as Kia continues to make great cars. More