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Orlando Kia East - Service Center

Orlando, FL

4.1
1,298 Reviews

1,298 Reviews of Orlando Kia East - Service Center

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August 30, 2024

The service advisor most of the time act the bots. It took me 3 service visits to get my problem fully understood by them. I would appreciate if they can properly understand the needs of customers and More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia East responded

Sam, I apologize for any inconvenience or frustration you've experienced. We strive to understand our customers' needs from the start and will consider this feedback moving forward. If you want to talk this through, please reach out directly so we can ensure your service plan is clear. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 30, 2024

Shelby in service is amazing Iderson in sales made the sale of the new car as easy as could be More

by LEVENRAH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iderson Ellisaint
Sep 02, 2024 -

Greenway Kia East responded

It is great to hear that Shelby and Iderson have provided excellent support in both service and sales. Thanks for choosing Greenway Kia East!

August 30, 2024

I love this Kia center. The staff is really great, very professional and took care of everything and a efficient time. More

by Jose Calo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greenway Kia East responded

Jose, we're delighted to hear you had a great experience with our team at Greenway Kia East! Thanks for the kind words and support.

August 30, 2024

The car had a recall and I called they gave me an appointment right away got it tow over to the dealership and they finished it same day!! More

by Citoeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greenway Kia East responded

We're glad to hear that our team at Greenway Kia East could quickly address your recall and get you back on the road the same day! Thanks for sharing your experience with us.

August 30, 2024

Fast afternoon service on a rainy day while I waited for my vehicle to be completed More

by RDANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We are glad to hear that our team provided excellent service.

August 29, 2024

Excelente servicio,siempre me resuelven, me tienen la guagua al dia, consiguen las piezas con prontitud y él trabajo excelente y un ambiente acogedor y Joshua Hernández buenísimo y eficiente 👏 More

by yaniravidal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Greenway Kia East responded

Yanira, gracias por sus amables palabras! Nos alegra saber que Joshua y el equipo de Greenway Kia East le brindaron un excelente servicio. Estamos aquí para ayudarle siempre que lo necesite!

August 29, 2024

Great fast service! Rep was awesome! Very happy with their customer service. And they washed my car! More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia East responded

Tracy, thank you for reviewing Greenway Kia East! We hope to assist you again in the future!

August 29, 2024

The service was great very Attentive. Josh was very nice and explain the part was order. I call Friday and the gave me an appt and all issues was corrected. More

by Raquel santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia East responded

Raquel, we're glad to hear Josh and the team at Greenway Kia East provided attentive service and resolved your issues promptly. Thanks for sharing!

August 29, 2024

Great customer service at this location Thank you so very much and my suv was clean when I picked it up More

by CHITORBEAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia East responded

We're delighted to hear you had a great experience with our team at Greenway Kia East! Thanks for the kind words and enjoy your clean SUV!

August 29, 2024

Great experience every time I go for maintenance! Staff is communicative and friendly! Love the updates on time and that can text! More

by KRISTINSOL811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia East responded

Kristin, we're delighted to hear that you consistently have a great experience with our communicative and friendly staff at Greenway Kia East. Thanks for the kind words!

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