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Orlando Kia East - Service Center

Orlando, FL

4.1
1,293 Reviews

1,293 Reviews of Orlando Kia East - Service Center

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September 09, 2024

De que llegué al dealer Joshua fue muy amable y cortes conmigo, aunque fue un día largo para hacer cambio de aceite siempre estuve informada del estado de mi carro! More

by Andrea Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

Andrea, gracias por compartir \su experiencia! Nos alegra saber que Joshua le brindó un excelente servicio en Greenway Kia East. Estamos aquí para ayudarle siempre que lo necesite!

September 09, 2024

Service department was good. She keep coming to me to inform about my car while they are still fixing. More

by BUSTSOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service department at Greenway Kia East kept you well-informed throughout the process. We appreciate your feedback and look forward to serving you again!

September 09, 2024

Always a pleasure working with Matt in the Service Department. Let's me know what needs to be done. More

by Jduckworth352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia East responded

Thanks for the great review of Greenway Kia East! We are happy to hear you enjoyed working with Matt. Safe travels!

September 08, 2024

It took an hour to get ahold of the service department to get an update. More

by CIERRA.HILL021004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Reviews like this are hard to receive, but they help us improve for future guests. If you would like to share anything further, I'm available to discuss your experience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 08, 2024

Prompt with service nice people. Service is swift and complete, and honor's warranties. Will recommend. More

by keithkendricks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

Thanks for recommending Greenway Kia East! We're glad to hear our team provided prompt and thorough service. See you next time!

September 08, 2024

Great service fast and efficient! Great oil change. Checked my recall everything went good thanks More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much, Alexandra!

September 07, 2024

Fin is professional, helpful and pleasant to work with. The waiting room is comfortable and everyone is friendly. More

by AJHOLOBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

We're delighted to hear you had a great experience with Fin and the team at Greenway Kia East. Thanks for sharing your feedback!

September 07, 2024

Everyone super nice and professional. Timely communication. Shebly did great during my check in calls to make sure my questions were addressed. More

by ALBA.LUGO1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia East responded

Thank you for the positive feedback, Alba! We're glad to hear Shebly and our team at Greenway Kia East provided timely communication and professional service. We appreciate your support!

September 06, 2024

Quoted $320. 00 to repair passenger side door handle that had been pulled off. Had it done at Caliber Collison for $94.00. Also in for routine service they found More

by SUMRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Thank you for sharing your experience. It's disappointing to hear that our pricing did not meet your expectations, and we apologize if this caused any inconvenience. We strive to provide fair and competitive rates, so I appreciate the feedback as it helps us improve. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 06, 2024

They didn't have the parts ready to fix my car for a recall even though I made the appointment weeks in advance. More

by erics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

I sincerely apologize for the inconvenience you experienced at your recall appointment. Our team is committed to seamless, comprehensive service, and it's disappointing to hear that we didn't have the parts ready despite scheduling in advance. Please reach out at your earliest convenience so we can ensure you receive the proper assistance moving forward. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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