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Orlando Kia East - Service Center

Orlando, FL

4.1
1,287 Reviews

1,287 Reviews of Orlando Kia East - Service Center

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October 19, 2024

Siempre bien amables , rapidos y eficientes. Siempre hago mis servicios en la locacion de East Otlando More

by CAROLEBELLIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con Greenway Kia East, Carole. Nos alegra saber que siempre recibe un servicio amable, rápido y eficiente en nuestra ubicación de East Orlando. Esperamos verle pronto para sus próximos servicios!

October 19, 2024

I would give them zero stars if possible. I brought my car in because my speakers sound muffled. Sounds like either a wire is loose or a speaker is blown. This should be covered under my bump More

by ASAINT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

Oct 20, 2024 -

ASAINT57 responded

No, I will not cont you! I came to you once! This time it’s up to you to contact me! That’s how customer service works!

Oct 28, 2024 -

ASAINT57 responded

It’s been a week and a half and I haven’t heard back from them. That leaves me to believe that they don’t really care about customer service!

October 18, 2024

Every one at dealership are very courageous and helpful Joshuais vey good in what he is found. He tryed very hard to help me. More

by surtilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're glad to hear that Joshua and the team were helpful during your visit. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Good service, and easy navigation of the service site to book a reservation like a hotel room,lol. Too expensive. More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Greenway Kia East responded

David, we're glad to hear you found our service site easy to navigate at Greenway Kia East. We appreciate your feedback on pricing and will take it into consideration as we strive for the best customer experience. Thank you for sharing!

October 17, 2024

Finn is professional and helpful and communicates well. Clean comfortable waiting area. Friendly staff. Reasonable wait time for service. More

by AJHOLOBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's professionalism and the welcoming atmosphere at Greenway Kia East. We're glad to hear that your visit was pleasant and efficient!

October 17, 2024

The sales people do whatever they can to make you feel like they’ll treat you right but they are usually lying the best thing you can do is to just avoid the sales if you can and just stick to the service More

by TRISTANK981486
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 17, 2024

Great service as always. I have purchased 4 vehicles from this dealership and I've always had my vehicles serviced here. More

by GABEIGLESIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
oludare Baloye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Greenway Kia East responded

Thank you for your continued trust in Greenway Kia East! We're delighted to hear that our service has consistently met your expectations. Looking forward to assisting with any future needs!

October 17, 2024

Great customer service very informative easy to go in and get all issues resolved! Never have an issue More

by LISA0805US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Greenway Kia East responded

We're delighted to hear that you had a seamless experience with our team at Greenway Kia East! Thank you for sharing your positive feedback, and we're here whenever you need us.

October 14, 2024

The worst service department I have ever used. Terrible communication and incompetence and I gave them multiple chances More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 15, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 14, 2024

For the new motor installed on time and car runs great, will use and recommend. And to top it of customer service was top notch. More

by Tgs1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Greenway Kia East responded

We're delighted to hear that your experience with Greenway Kia East was a positive one, and that the new motor installation went smoothly! Thank you for recommending us and appreciating our top-notch customer service. Safe driving ahead!

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