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Orlando Kia East - Service Center

Orlando, FL

4.2
1,818 Reviews

1,818 Reviews of Orlando Kia East - Service Center

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April 26, 2025

When I booked for 8:00am on Thursday and requested a shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me t More

by VAIAATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Greenway Kia East responded

I'm sorry to hear about the communication issues and concerns with your vehicle. While I'm glad our staff was friendly, it's disappointing that we didn't follow through on providing timely assistance for your noise concern. We value clear communication and customer peace of mind, so please reach out directly if you need further help or have any questions before your next appointment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 25, 2025

Service was great will continue to utilize the location for any issues that the company can assist me with. Thanks for your service More

by Kellymonique65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Greenway Kia East responded

We're delighted to hear that you had a great experience with us at Greenway Kia East! Thank you for your trust and support, and we're here whenever you need assistance.

April 25, 2025

Courteous and prompt service. Courteous and prompt service, courteous and prompt service, courteous and prompt service. More

by OMA49
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
Apr 28, 2025 -

Greenway Kia East responded

Thank you for highlighting the courteous and prompt service at Greenway Kia East! We appreciate your feedback and are delighted to know that our team met your expectations.

April 24, 2025

JP provided quick and friendly service. He kept me up to date on a solid time frame and answered any questions I had. More

by bostonjonmalone
Recommend Dealer
Yes
Employees Worked With
Jo
Apr 25, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided you with quick and friendly service at Greenway Kia East! Keeping our customers informed is a top priority, so we're glad he could assist you effectively. Thanks for sharing your experience!

April 24, 2025

JP provided quick and friendly service. He kept me up to date on a solid time frame and answered any questions I had. More

by bostonjonmalone
Recommend Dealer
Yes
Employees Worked With
Jo
Apr 25, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided you with quick and friendly service at Greenway Kia East! Keeping our customers informed is a top priority, so we're glad he could assist you effectively. Thanks for the feedback!

April 24, 2025

The service team is great always willing to work with you. Wouldn't change the service center. More

by SERYBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team delivered an excellent experience. Thank you, Beth!

April 24, 2025

Good job, thanks. and good timing.good goo d good continue the same performance always. See you next time; in at least 3 months. More

by mom1250rrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Greenway Kia East responded

Thank you for the positive feedback! We're glad to hear that our team at Greenway Kia East met your expectations. We look forward to seeing you again in a few months!

April 24, 2025

David did a great job at making sure my vehicle was taken care of. Great More

by Karinaalonsoberrios
Recommend Dealer
Yes
Employees Worked With
David
Apr 24, 2025 -

Greenway Kia East responded

We're so glad David was able to provide the accommodating customer support we strive for at Greenway Kia East. Thanks for sharing!

April 24, 2025

JP provided quick and friendly service. He kept me up to date on a solid time frame and answered any questions I had. More

by bostonjonmalone
Recommend Dealer
Yes
Employees Worked With
Jo
Apr 25, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided you with quick and friendly service at Greenway Kia East! Keeping our customers informed is a top priority, so we're glad he could assist you effectively. Thanks for the great feedback!

April 24, 2025

JP provided quick and friendly service. He kept me up to date on a solid time frame and answered any questions I had. More

by bostonjonmalone
Recommend Dealer
Yes
Employees Worked With
Jo
Apr 25, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided you with quick and friendly service at Greenway Kia East! Keeping our customers informed is a top priority, so we're glad he could assist you effectively. Thanks for sharing your experience!

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