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Orlando Kia East - Service Center

Orlando, FL

4.1
1,287 Reviews

1,287 Reviews of Orlando Kia East - Service Center

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November 11, 2024

Everything went smoothly, Sam was a magnificent help and he was able to work with me on the price of my vehicle so I could complete the service. This will be my new dealership I check first in the future. More

by KeithG2030
Recommend Dealer
Yes
Employees Worked With
Oussama Alhyane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that Sam provided such excellent assistance and made your experience at Greenway Kia East a smooth one. Thank you for choosing us as your go-to dealership, we look forward to serving you again in the future!

November 11, 2024

Muchas gracias por el excelente servicio que me brindaron todo estuvo genial el Sr Carlos que me atendió estuvo estupendo me brindó la muy buena atención y se realizó el servicio en el tiempo exacto muchas g More

by ayllesca57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Greenway Kia East responded

Muchas gracias por compartir su experiencia! Nos alegra saber que Carlos y el equipo de Greenway Kia East le brindaron un servicio excelente. Estamos aquí para ayudarle cuando lo necesite!

November 10, 2024

During was amazing! He was so helpful and communicative; Dustin made our whole process easy and we're looking forward to working with him in the future. More

by cazimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that Dustin made your experience at Greenway Kia East smooth and enjoyable! Thank you for the kind words, and we look forward to assisting you again.

November 10, 2024

This dealer does not do what they say they are going to do. I had service over a month ago and they needed to order a few trim pieces for me vehicle. They told me they would call me in a couple of days to More

by wvbjtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this, but it may be difficult for us to locate your contact information without a full name. Please contact us directly and we will do our best to address the issue.

November 09, 2024

After further service this came to be with excellence and very great service with the help of Main Kia costumer service More

by VIVIAN.ROSARIO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that our Greenway Kia East team provided you with excellent service! Thank you for sharing your experience, and we're here if you need anything else, Vivian!

November 09, 2024

Cordial and efficient interaction with Ayoub and his team. Good amount of vehicles to choose from. More

by c4sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayoub Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Greenway Kia East responded

We love to hear it! Thank you for sharing your appreciation for Ayoub and the Greenway Kia East Team. Safe travels!

November 08, 2024

Brought my 2018 kia soul in for its 80k mile service. Was told it would be over 1 thousand dollars. Turns out I needed a new engine. The dealership installed the engine and got it back to me a week later More

by rayray3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hopper
Nov 08, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us. While we're glad to hear the service on your Kia Soul was satisfactory, we apologize for the condition in which it was returned to you. At Greenway Kia East, we strive for excellence in all aspects and will address these concerns with our team to ensure a better presentation next time. We appreciate your feedback and hope you'll give us another chance!

Nov 08, 2024 -

rayray3003 responded

This is my first Kia. I will be back in time for the next oil change. They say you don't get a second chance to make a first impression. Let's see!

November 07, 2024

I am having a very difficult time getting my car fixed. My warranty is about to expire and I can’t get an answer to how we are going to fix my car. More

by jglendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 07, 2024

Was a pleasant and courteous greeting upon checking in. Matt checked me in quickly and More

by SUZIETULSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Greenway Kia East responded

The team at Greenway Kia East loves seeing great reviews! Thank you!

November 07, 2024

Financial Sales Manager does not follow with the promises. I won’t be Kia customer in the future. More

by NATAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdel Trabelsi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

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