Back

Orlando Kia East - Service Center

Orlando, FL

4.2
1,553 Reviews

1,553 Reviews of Orlando Kia East - Service Center

Sort by
February 12, 2025

Excellent service department. Friendly, knowledgeable, customer oriented. Explained everything and completed service ahead of schedule. Matt was my service advisor and I highly r More

by J.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Greenway Kia East responded

J.B., we're delighted to hear that Matt and our service team at Greenway Kia East provided you with such a positive experience. Thank you for the recommendation!

February 12, 2025

I took a chance and had my car towed to Greenway Kia East for service. I was really impressed with their customer service; they quickly identified the problem and kept me updated on the progress. Surprisingl More

by JacqueW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Greenway Kia East responded

Jacque, we're delighted to hear that Shelby and the Greenway Kia East team provided you with such impressive service! Thank you for trusting us with your car; we appreciate your feedback. Safe travels ahead!

February 12, 2025

The repairs were good, and everything moved quickly! The only individual I spoke with was named Dustin, I do not see him on the rating charts but he was excellent! I was very impressed with the speed a More

by BROKENVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 13, 2025 -

Greenway Kia East responded

We're delighted to hear that Dustin provided excellent service and your warranty repairs were handled swiftly at Greenway Kia East! Thank you for sharing your experience, and we're here if you need anything else.

February 11, 2025

Great team of people 🙌🏽🙌🏽🙌🏽 they are definitely great at what they do , and they provide snacks 😄 More

by Positive1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Greenway Kia East responded

We're delighted to hear you enjoyed your experience with the team at Greenway Kia East! Providing great service (and snacks) is what we aim for. Thanks for sharing your feedback!

February 11, 2025

Working with Matt, Shelby, and the service team has been great. They really go out of their way to address all concerns. More

by John Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Greenway Kia East responded

John, we're delighted to hear that Matt, Shelby, and the service team at Greenway Kia East provided you with such attentive care. Thank you for sharing your experience!

February 10, 2025

Great attention, had a great experience with Greenway Kia East. Very nice people! They also work fast. More

by VALERIARIOS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

We're delighted to hear you had a great experience with our team at Greenway Kia East! Thank you for highlighting the fast and friendly service. We appreciate your support!

February 10, 2025

I went in for a recall. Made my appointment, everything ran smoothly, service is fantastic and very informative. More

by jeannie.sifonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Greenway Kia East responded

Jeannie, we're delighted to hear that your recall appointment went smoothly and you found our service at Greenway Kia East fantastic! Thanks for sharing your experience with us.

February 10, 2025

Very friendly, kept me informed while I waited and professional. Appointments run in time which I greatly appreciate More

by jeannie.sifonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Greenway Kia East responded

Jeannie, we're delighted to hear that you had a positive experience with our team at Greenway Kia East. Thank you for highlighting the professionalism and punctuality of your appointment!

February 10, 2025

You guys did a great job on my Kia forte. Thanks and have a great day! More

by srmegatito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Greenway Kia East responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

February 09, 2025

I had a recall on my motor and they made me pay for a rental car over $700 told me they would take 500 off and never did More

by NBERTUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

...
17
...