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Orlando Kia East - Service Center

Orlando, FL

4.1
1,287 Reviews

1,287 Reviews of Orlando Kia East - Service Center

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December 02, 2024

Excellent attention and professional. I recommend this dealer 100% to all my family and my friends More

by hmartinez052121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Mello
Dec 03, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We appreciate your kind words.

November 30, 2024

Things would be better if there were better communication and integration between the sales and service departments and internal team. I’ve experienced more than once the short end of the stick due to the la More

by Nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 30, 2024

They did a great job. Fin is the best and it was ready the same day I came in! More

by reefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salah mani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

We are glad to hear that Fin and the Greenway Kia East team provided excellent service. Thank you for your review!

November 30, 2024

At the dealership I have a great customer service experience. The team from those greeting me when I arrived to Shelby who followed up my recall service from beginning to finish were professional and More

by DZOU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Ldy who initially took my call and helped me set up my appointment was very friendly. Sorry I can't remember her name.
Dec 02, 2024 -

Greenway Kia East responded

We are glad to hear that Shelby provided excellent service. Thanks for choosing Greenway Kia East!

November 30, 2024

My service representative Fin was welcoming and professional. He took the time to explain everything that would be done with the car, especially with the recall. The only reason I don’t give five s More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Christina, thank you for leaving Greenway Kia East a review and sharing your kind words for Fin. We are glad that you are satisfied overall. Regarding the trim to your vehicle, please feel free to reach out so we can help.

November 30, 2024

Matt was very helpful and talked me thru all I needed to know regarding my Soul More

by rmunozs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We love to hear Matt was a great help with your Kia Soul. Drive safely!

November 28, 2024

Great service! To schedule the appointment was easy, once the vehicle arrives, they took care of everything. Thank you! More

by Aazocar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

We're delighted to hear that scheduling and service were a breeze at Greenway Kia East! Thank you for sharing your experience with us.

November 27, 2024

Every thing went great. Very fast service and the most pleasant people working that day More

by BSANDERSONl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review!

November 27, 2024

Excellent overall service. Fin is my service technician and he was simply awesome. He was very helpful with my automotive needs and has went above and beyond my expectations fo More

by nev_1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

We're delighted to hear that Fin provided you with excellent service at Greenway Kia East! It's great to know he exceeded your expectations and took care of all your automotive needs. Thank you for sharing this feedback!

November 27, 2024

Communication was great during the entire process. They worked as quickly as possible. They even processed the recall while I was there for an oil change. More

by vashnie.marquart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

Vashnie, we're glad to hear that our team at Greenway Kia East provided efficient service and kept you informed throughout your visit. Thank you for sharing your experience with us!

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