1,639 Reviews of Orlando Kia East - Service Center
Exceptional service department. JP Rivera is an asset to the department and am excited to see him excel in the years to come. JP Rivera is an asset to the department and am excited to see him excel in the years to come. More
Quick service. Good prices. Open communication. Everyone at the dealership is very attentive and polite Good prices. Open communication. Everyone at the dealership is very attentive and polite More
The service did take long because of how busy it was even with an appointment, but the staff was professional and friendly. Thank you! with an appointment, but the staff was professional and friendly. Thank you! More
Took a two day repair and turned it into an 8 day repair- hardly gave me updates...every update/reason for delay was opposite of the reason they gave the update before- they were just making it up. Want to c hardly gave me updates...every update/reason for delay was opposite of the reason they gave the update before- they were just making it up. Want to call for an update? Good luck...after 10-15 minutes on the phone the receptionist will send them an email on your behalf... I paid a lot ( a lot!), got poor service, horrible communication, and when I went to pick up the car the $4000 bill I had an estimate for in writing had another $500 added onto it...I had to negotiate with the service people for 45 minutes to get the bill that they promised...first they removed $300, then another $100...then they said it was $27 more ( for no reason)... just trying to take advantage of people who won't stand up for themselves. Ouch. More
Excellent communication and resolved all of the outstanding recalls on their own volition. happy customer. outstanding recalls on their own volition. happy customer. More
They took care of my 8000 mile checkup. It just seemed like they booked too many appointments for that time window. It took about 2 hours. No other issues It just seemed like they booked too many appointments for that time window. It took about 2 hours. No other issues More
I REAL believe dealer around They are the best Josh Fernandes was so helpful ty Josh Fernandes was so helpful ty Josh More
The Greenway Kia East was of excellent service, and has a really good customer experience. really good customer experience. More