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Orlando Kia East - Service Center

Orlando, FL

4.2
1,556 Reviews

1,556 Reviews of Orlando Kia East - Service Center

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February 22, 2025

Responsive to questions, gives timely updates when you are waiting while your vehicle is being serviced. More

by faungomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East kept you informed and provided timely updates during your service visit. Thank you for sharing this positive feedback!

February 22, 2025

Dealership was very courteous and professional. Work was performed in a very timely manner. Waiting area was very clean with ample seating. Overall, I enjoyed my experience at the dealership. More

by TJRGATOR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia East provided courteous and professional service. We appreciate the feedback and look forward to welcoming you back in the future!

February 22, 2025

JP was good to work with and explain things. I think he does his job very well. I’m willing to work with him the next time I am in for service. I give him Excellent. More

by RCANDBONNIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphill Rivera service Advisor
Feb 24, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided excellent service during your visit at Greenway Kia East. We look forward to welcoming you back for future services!

February 22, 2025

Very good customer service! Our car service was done super fast! We were in and out in 40 minutes! Shelby was great! Thank you! We will definitely be going back to KIA on E. Col More

by MARCR790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're delighted to hear that Shelby and our team at Greenway Kia East provided such efficient service. We look forward to welcoming you back on E. Colonial Drive soon!

February 21, 2025

Shelby is amazing, she responds to my texts super fast and always helps me keep up with the normal maintenance on my stinger More

by shellyrussell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Greenway Kia East responded

Shelly, we're delighted to hear that Shelby has been so helpful with your Kia Stinger's maintenance at Greenway Kia East. Thank you for sharing this feedback!

February 21, 2025

The staff was prompt and attentive during my service, providing me with acclimations while I waited for my vehicle to be completed. More

by Quotezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with attentive service and made your wait comfortable. Thank you for sharing this positive feedback!

February 21, 2025

Good experience. The guy who helped me was kind and went out of his way to help me out with any of my concerns. More

by CPNJ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Greenway Kia East responded

We're delighted to hear that you had a good experience at Greenway Kia East! Our team is always here to address any concerns and ensure your visit is pleasant. Thanks for choosing us!

February 21, 2025

Horrible customer service service if a customer feels harassed by sales men and has to wait outside while the do the recall service on there vehicle. More

by reyesmilagros41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 21, 2025

I dropped my car off on Friday, for my appointment the following tuesday. I received no text or phone calls about status updates. I called the following Friday and was told my car had been done since the More

by WASPER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not totally meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

February 21, 2025

Customer service is excellent, as well as the service my car requires, they do it super well and keep me informed of what it needs or what is going to be done. More

by Milisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided excellent customer service and kept you well-informed about your car's needs. Thank you for sharing your experience with us!

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