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Orlando Kia East - Service Center

Orlando, FL

4.2
1,639 Reviews

1,639 Reviews of Orlando Kia East - Service Center

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March 26, 2025

Exceptional service department. JP Rivera is an asset to the department and am excited to see him excel in the years to come. More

by M.SOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ky WU JP Rivera
Mar 27, 2025 -

Greenway Kia East responded

Thank you for recognizing JP Rivera and our service team at Greenway Kia East! We're delighted to hear about your positive experience and look forward to serving you again in the future.

March 26, 2025

Quick service. Good prices. Open communication. Everyone at the dealership is very attentive and polite More

by augustussueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Greenway Kia East responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia East! It's great to know that the service, pricing, and communication met your expectations. Thanks for choosing us!

March 25, 2025

The service did take long because of how busy it was even with an appointment, but the staff was professional and friendly. Thank you! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Greenway Kia East responded

Jess, thank you for your patience and understanding during your visit to Greenway Kia East. We're glad our team provided professional and friendly service despite the wait!

March 25, 2025

Will not go back! Will not recommend....will discourage anyone from dealing with the service department More

by Kevinsim
Recommend Dealer
No
Employees Worked With
Fin
Mar 26, 2025 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 25, 2025

Great service Clean and organize An d a really quick service and always attentive And really fast More

by RIVERA21491
Recommend Dealer
Yes
Mar 26, 2025 -

Greenway Kia East responded

Rivera, thank you for taking the time to review Greenway Kia East!

March 25, 2025

Took a two day repair and turned it into an 8 day repair- hardly gave me updates...every update/reason for delay was opposite of the reason they gave the update before- they were just making it up. Want to c More

by User0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 24, 2025

Excellent communication and resolved all of the outstanding recalls on their own volition. happy customer. More

by ALAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided excellent communication and resolved your recalls efficiently, Alan. Thank you for sharing your experience with us!

March 24, 2025

They took care of my 8000 mile checkup. It just seemed like they booked too many appointments for that time window. It took about 2 hours. No other issues More

by docsdoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your 8k-mile checkup! We appreciate your patience and feedback regarding the appointment scheduling. We're glad to hear there were no other issues, and we look forward to serving you again in the future!

March 24, 2025

I REAL believe dealer around They are the best Josh Fernandes was so helpful ty Josh More

by JTorres62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Mar 24, 2025 -

Greenway Kia East responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Josh and the Greenway Kia East Team

March 24, 2025

The Greenway Kia East was of excellent service, and has a really good customer experience. More

by NJCC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia East responded

There is nothing better than a great review. Thanks for giving Greenway Kia East your business!

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