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Orlando Kia East - Service Center

Orlando, FL

4.2
1,633 Reviews
Call Service Center (844) 637-1389

1,633 Reviews of Orlando Kia East - Service Center

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February 10, 2024

Very great and fast service I had a great and fast experience, the staff was friendly and provided me with a lot of knowledge about my issue. More

by bhale48
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 12, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to know that our team at Greenway Kia East was able to provide you with a quick and informative service.

February 09, 2024

Hi Josh took me even tho I made an error in what date I was scheduled they helped me and fit me in. They were excellent u couldn't have asked for a better experience More

by DEMEPLEVTRA
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 09, 2024 -

Greenway Kia East responded

We're so glad to know that our team at Greenway Kia East was able to accommodate you despite the scheduling mix-up. It's great hearing your experience with us was excellent! Thanks for sharing this review.

February 08, 2024

The first gentleman who took my car and keys was very nice. Once inside, Carlos was friendly, knowledgeable, and attentive. The quickness in which my car was serviced in was exceptional. More

by monica.aguilar
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 09, 2024 -

Greenway Kia East responded

Monica, we're glad to know that you had a positive experience with our team at Greenway Kia East, especially Carlos! We always aim for efficient and friendly service. Thanks for the review!

February 08, 2024

Service was quick. Service was cordial, fast and professional My seat belt was fixed under warranty. More

by Cjyk
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 09, 2024 -

Greenway Kia East responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia East!

February 07, 2024

Good as it could be 2nd time Carlos has helped me! Matt got me in days early! More

by BLATHER2
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 07, 2024 -

Greenway Kia East responded

Thanks for choosing Greenway Kia East! We're so glad Carlos and Matt accommodated you ahead of scheduled and ensured your experience was top-tier. Happy driving!

February 07, 2024

On time and quick thank you The reminders through text and email were great and the text I received once I checked in to ask me if I needed anything else More

by mikesvalentine
Recommend Dealer
Yes
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Feb 08, 2024 -

Greenway Kia East responded

Mike, we're glad to know that our reminders and check-in process at Greenway Kia East were helpful for you. Thanks for the positive feedback!

February 06, 2024

Above and beyond, fast and excellent! ! Mathew was awesome and his customer service is A plus More

by Jose.mateo
Recommend Dealer
Yes
Employees Worked With
Mathew
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Feb 06, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review, Jose! We'll give kudos to Mathew for his top-notch service. Have a great rest of your day!

February 06, 2024

They did the work but I wasn't informed about or offered the complementary wash and he wasn't the most friendly More

by drobertson11
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 08, 2024 -

Greenway Kia East responded

I'm sorry to learn that your experience with us didn't meet expectations. We aim for excellent customer service and it seems we fell short this time around, especially regarding the complimentary wash offer. I'd like to discuss this further if you're open to it - please feel free to reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 06, 2024

Very good Very good job , very good people Awesome waiting room , awesome workers More

by Ibanez1965guitar
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 07, 2024 -

Greenway Kia East responded

These are all things we love to hear! Thanks for sharing your appreciation for Greenway Kia East!

February 04, 2024

Car was towed to your dealer on Monday afternoon. From the scheduler to the service mechanic, everyone was awesome. I live in Palm Coast and Matt kept mme posted when appropriate. Am buying a KIA suv More

by arisoldi51
Recommend Dealer
Yes
Employees Worked With
Matt Westberg service underwriter
Report | Print
Feb 05, 2024 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to assist you efficiently. We appreciate your kind words and look forward to helping you find the perfect KIA SUV in the near future!

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