Orlando Kia East - Service Center

Efficient and thorough . The lady at the desk was very helpful, kept me up to date on their findings. Juan was great also about taking me home and picking me up. The technici The lady at the desk was very helpful, kept me up to date on their findings. Juan was great also about taking me home and picking me up. The technician did a good job also. More

None I dropped off the car the day before. I got a text message saying that they're working on it. I text at 1 o'clock if my car was ready or not . Someone text me is ready. I went in as for m I got a text message saying that they're working on it. I text at 1 o'clock if my car was ready or not . Someone text me is ready. I went in as for my keys and left. I didn't have no interaction with any employee from the dealership. More

Check in was great. Service completed when promised. At pickup took several minutes to find someone to give me my keys Service completed when promised. At pickup took several minutes to find someone to give me my keys More

My text messages and phone calls would not get answered. It took 2-3 days before I got a response. Communication is very bad. It took 2-3 days before I got a response. Communication is very bad. More

Took care of problem promptly and efficiently Not now He did an excellent job in handling my problem did an excellent job in handling my problem More

Excellent Service was great, Carlos explained everything that was to be done. Even though it was a minor repair, he didn't treat me with any less respect. that was to be done. Even though it was a minor repair, he didn't treat me with any less respect. More

Great and they got my car out a lot sooner than I expected Everything was great expected Everything was great More

I was immediately approached by maintenance staff after I parked my vehicle who then proceeded to give proper instructions. I went inside and was surprised to find out I had a discount for first oil change w parked my vehicle who then proceeded to give proper instructions. I went inside and was surprised to find out I had a discount for first oil change which was awesome news. I then proceeded to wait and the wait time wasn't awfully long. Thus far no issues with the car so I'm happy to say that I am happy with the service. Thank you! More

The staff is friendly and I was out of there very quickly. Thank you for providing great service. quickly. Thank you for providing great service. More