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Orlando Kia East - Service Center

Orlando, FL

4.2
1,602 Reviews
Call Service Center (844) 637-1389

1,602 Reviews of Orlando Kia East - Service Center

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April 11, 2024

Fast service procedures in the shop, very organized, and conscientious about guests waiting time during repair process More

by rd3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Greenway Kia East responded

We're glad to know you appreciated our efficient service at Greenway Kia East! We always aim to respect our guests' time. Thanks for the positive feedback!

April 10, 2024

There great I love the location very clean and the employees are always friendly. Yup More

by latinity816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Greenway Kia East responded

We really appreciate you taking the time to leave Greenway Kia East this awesome review, thank you!

April 09, 2024

I had been in this dealer before and service was ok. But this time not the best service in general. Money hungry dealer. More

by Lucifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Greenway Kia East responded

I'm sorry to read that your recent experience didn't meet expectations. We strive for top-notch service and it's clear we fell short this time around. Your feedback is valuable in helping us improve. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 09, 2024

N/a Carlos always takes care of me and made sure this time my family and I were safe from a fuel leak from my car. More

by rpeidro2
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 09, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We're glad to know that Carlos was able to assist you and ensure your family's car is running safely. Take care!

April 09, 2024

Came in and dropped my car off for service and window tinting. Service was fast and efficient. More

by augustussueck
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 09, 2024 -

Greenway Kia East responded

Augustus, thank you for the great review. We look forward to seeing you again at Greenway Kia East!

April 09, 2024

Siempre me atienden con mucho profesionalismo. Buena atención y rapido servicio. Excelente trabajo el que realizan. More

by Dayami
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 09, 2024 -

Greenway Kia East responded

Dayami, gracias por sus amables palabras sobre nuestro equipo en Greenway Kia East. Nos alegra saber que siempre le atendemos con profesionalismo y rapidez. Gracias por elegirnos!

April 09, 2024

The service was friendly. I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on w More

by Russ C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Report | Print
Apr 09, 2024 -

Greenway Kia East responded

Russ, we're glad to know you had a positive experience at Greenway Kia East and that everything was resolved quickly. Thanks for your feedback!

April 09, 2024

God service good service good attention friendly people willing to help seeking customer satisfaction friendly and empathetic More

by alex161058
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Report | Print
Apr 09, 2024 -

Greenway Kia East responded

Alex, we're glad to hear you had a positive experience with our service team at Greenway Kia East. Thanks for sharing your feedback - safe travels!

April 09, 2024

Kia East is always very helpful and customer service is top notch. Thank you for finding the 2 issues I was having with my car along with getting my oil changed same day . Thank you Kia! More

by jenit388
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience at Greenway Kia East! Our team is always here to help with any issues and keep your car running smoothly. Thanks for the review, we appreciate it!

April 09, 2024

For the most part times promised for service are right on track and service is rendered as promised More

by jenit388
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Report | Print
Apr 09, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your service needs! We appreciate your feedback and five-star review.

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