Greenway Kia East

We brought our telluride in for maintenance and a recall. Everything was done professionally and they even washed and vacuumed it. The car runs perfectly! recall. Everything was done professionally and they even washed and vacuumed it. The car runs perfectly! More

Josh explained in detail how long it would take, why it was going to take that amount of time and took about 30 minutes less wait time then wait was anticipated. was going to take that amount of time and took about 30 minutes less wait time then wait was anticipated. More

Appropiate serivice but they must improve the right explanation of the additional Shop charge ( Disposable management ) when they share their final quotation and don't get angry if their customer ask f explanation of the additional Shop charge ( Disposable management ) when they share their final quotation and don't get angry if their customer ask for it. Please change the description for something more specific and clarify to the customer in advancr More

Me arrepiento mucho de haber comprado un vehículo en kia East. Me vendieron un vehículo dañado y lamentablemente he perdido mucho tiempo y dinero en más de 6 ocasiones que he tenido que llevar el vehículo a East. Me vendieron un vehículo dañado y lamentablemente he perdido mucho tiempo y dinero en más de 6 ocasiones que he tenido que llevar el vehículo al servicio. Lo único bueno fue la persona que me atendió, el Sr Joshua Fernández es una persona muy profesional, atento y hizo todo lo que estuvo en sus mano para poder ayudarme y representar a la empresa para la cual trabaja con altura. No recomendaría a nadie para que compre un vehículo en kia East. More

Excellent service from check in to check out everyone goes out of there way for you goes out of there way for you More

On 10/31, my check engine light went on. I called Greenway KIA and got a Monday appointment. I brought my 2024 Seltos in Friday. I got no guarantee my car would be serviced on Friday. I called Greenway KIA and got a Monday appointment. I brought my 2024 Seltos in Friday. I got no guarantee my car would be serviced on Friday. By Friday afternoon I received a text my car was done. I was very Happy. More

My appointment was scheduled quick and they were able find the issues fast and the rep communicate with me find the issues fast and the rep communicate with me More

Let’s start by saying Johnathan Melo was an awesome sales rep for the dealership! Really took care of the customer. He made the first step in buying a car easy and simple. He worked with the customer in maki rep for the dealership! Really took care of the customer. He made the first step in buying a car easy and simple. He worked with the customer in making the sale right! He should be awarded for how excellent his customer service was. The second step of the process was finance. It started off little rough with the finance person but started to get better. Once everything was signed at the dealership it was mentioned that my bank had to have the check ready and delivered that day and could not be overnighted because they needed to close there deal for there numbers. That was directly from the finance manager. So what should have only taken a 2 hour sign and go to end the deal ended up taking almost 5 hours. Once I returned to the dealership with the check which by the way there even a longer story for that but the GM already knows. Finance should done a lot better knowing how much experience he has. I discussed with general manager the whole process from start to finish and explained how frustrating and how unsatisfying it was to finish the deal. At the end of the discussion the GM made everything right with my wife and I and ended on a good note. If there was rating system for the each person I worked with the GM and sales rep would get 5 stars and finance would get 0. More

This is the second time I left my vehicle and didn't receive a phone call when it was done. receive a phone call when it was done. More

They made the car buying very simple and less time consuming. Simon was extremely helpful. consuming. Simon was extremely helpful. More