Back

Greenway Kia East

Orlando, FL

4.1
2,345 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 2,345 reviews

September 14, 2024

The were very helpful and listen to all my concerns and questions, I will recommend definitely the dealer More

by adrianadelgado598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Adriana, we're glad to hear our team at Greenway Kia East was helpful and attentive. Thanks for recommending us!

September 13, 2024

I was very happy with how quickly and efficiently Shelby handled getting my vehicle taken care of. More

by Robbi314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Greenway Kia East responded

Thank you for this lovely review of Shelby and Greenway Kia East! We are grateful for your business!

September 13, 2024

Good service experience- from troubleshooting, ordering part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Greenway Kia East responded

Sam, we're glad to hear you had a positive service experience at Greenway Kia East! We'll make sure Shelby knows about your shout-out. Thanks for the feedback!

September 13, 2024

Alfredo Infante Perez went above and beyond, it was because of him I bought my car! More

by Dwc083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Infante Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Greenway Kia East responded

We are glad to hear that Alfredo provided excellent sales support. Thanks for choosing Greenway Kia East!

September 13, 2024

It is very professional, meet time frame with appointment, no need to wait. Excellent customer service More

by ASKMILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're glad to hear that our team at Greenway Kia East provided excellent customer service and met your appointment time frame. We appreciate your support!

September 13, 2024

Great communication. On time service. Washed my car. I would definitely use again. Good location. More

by ELWOODDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Thanks for leaving Greenway Kia East a five-star review! We are happy to hear that our team communicated well.

September 12, 2024

I spoke to Josh about my car gas tank issue and was told he would speak to the manager for me and give me a call back. He never called me so I gave Kia a call to speak with him but he was unavailable and I More

by ANJALIERAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Anjalieram, I'm really sorry to hear about the lack of follow-up on your gas tank issue. This isn't the level of service we aim for and I apologize for any frustration caused. Please reach out directly so we can address this matter promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 12, 2024

Went in for a recall part, wound up having to return twice after that due to someone breaking my key fob, and trying to pass it off as 'fine' even though it was scotch taped back together. Then they ord More

by SAMUEL.WATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

We apologize for the inconvenience you experienced with your key fob. This certainly does not reflect our standards of service, and we regret any frustration caused by these repeated visits. We would like to make things right, so please reach out to us at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 12, 2024

We came to Greenway Kia East with a bit of an unusual and complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient More

by brumley.blair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayoub Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Nicoloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Greenway Kia East responded

Blair, we're delighted to hear that Luigi and the team at Greenway Kia East could assist with your complex deal. Thanks for sharing your positive experience!

September 12, 2024

They did 2 recalls on my 2011 KIA Soul free of charge. It took around 1 week for the parts to come in (and they required a vehicle inspection before they would order the parts, so I had to make two trips More

by Niteman131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Greenway Kia East responded

Thanks for sharing your experience! We're glad Greenway Kia East could take care of the recalls on your KIA Soul. We appreciate your patience with the process and hope everything is running smoothly now!

...
24
...