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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,345 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,345 reviews

September 21, 2024

My experience with the dealership was great! Making an appointment eas easy and all service personnel were knowledgeable and courteous! Would recommend this dealership to friends and family! More

by JUDGEW67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Greenway Kia East responded

Thank you for the recommendation! We're glad to hear that our team at Greenway Kia East provided a great experience. We appreciate your support and look forward to serving you again!

September 21, 2024

You guys are absolutely amazing, thank you for all that you do, Joshua < Service advisor > is amazing. Thanks for your help More

by ERICLEBRON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Greenway Kia East responded

Eric, we're delighted to hear Joshua and the Greenway Kia East team provided amazing service. Thanks for your support!

September 21, 2024

Salesman George very knowledgeable about car model and took his time explaining the options and features. Music in the showroom playing too loud, however. More

by Noel
Recommend Dealer
Yes
Employees Worked With
George - sales
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Sep 23, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear George provided excellent service at Greenway Kia East. We'll take note of your comment about the music volume in our showroom.

September 21, 2024

fin was very good and understanding of my issue with my car. no problems with him More

by A.CAPRI.AVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fin
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Sep 23, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are happy to hear that Fin was helpful with your vehicle's issues. Until next time!

September 20, 2024

Worst customer service experience. Cannot get a hold of anyone to answer a question. Service rep Joshua will not return calls or respond to texts and they’ve left me with no transporta More

by Hector Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Greenway Kia East responded

Hector, I'm really sorry to hear about your experience. This is not the level of service we aim for and I apologize for any inconvenience caused. Please reach out directly so we can address this issue promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 20, 2024

Shelby was amazing to work with. She is friendly, helpful, kind & knowledgeable about Kia issues! She went out of her way to assist me! More

by Nancy Goodchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Greenway Kia East responded

Nancy, we're delighted to hear that Shelby provided such excellent service at Greenway Kia East. Thanks for sharing your experience!

September 20, 2024

Needed a recall repair and I was short on time and they got me in an out. More

by SGARMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East, and for your business. We are grateful to have you as a customer!

September 19, 2024

The service staff at facilite took great interest and care for my visit for a recall on my Kia Sportage 2013. More

by Domingueznay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Juarbe
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Sep 20, 2024 -

Greenway Kia East responded

We're glad to hear our service staff at Greenway Kia East took great care of your recall visit. Thanks for sharing your experience!

September 19, 2024

This dealership is very well run Shelby was a great help. She valued my time, made everything quick and easy, sent me message updates regarding the service and they had my vehicle ready and waiting on More

by austin.taylor.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear that Shelby and Yoannel provided excellent service and made everything smooth at Greenway Kia East. We appreciate your kind words and look forward to assisting you again in the future!

September 19, 2024

Nice people Quick All work completed while I waited Nice waiting area Closed caption on the TV would be good More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Greenway Kia East responded

Ro, thanks for the feedback! We're glad you had a pleasant experience at Greenway Kia East and appreciate your suggestion about closed captions on the TV. We'll look into it!

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