Greenway Kia East

Edward Pratt is the BEST!!! Best experience ever, extremely knowledgable and overtly helpful! Eddie gets a 10 out of 10 customer service!! The world needs more car salesmen like Best experience ever, extremely knowledgable and overtly helpful! Eddie gets a 10 out of 10 customer service!! The world needs more car salesmen like Eddie! I am recommending my whole family and friends to come see Eddie at Orlando Kia East, home of the no haggle pricing, where smiles and A1 service are the standard! More

GREAT SERVICES HI MY NAME IS LUIS AND I BOUGTH A 2014 KIA SOUL TODAY 05-13-14 IM VERY PLEASE WITH THE COSTUMER SERVICE,TREATMENT ,VERY FRIENDLY ENVIROMENT. NASH HI MY NAME IS LUIS AND I BOUGTH A 2014 KIA SOUL TODAY 05-13-14 IM VERY PLEASE WITH THE COSTUMER SERVICE,TREATMENT ,VERY FRIENDLY ENVIROMENT. NASH RAJABI WAS OUTSTANDING , VERY HELPFUL .ALSO HIS MANAGER BELAHARSA. CAR WAS DONE ON TIME ,FINANCE PERSON GAVE ME A GOOD INFORMATION ABOUT MY CONTRACT OVER ALL GREAT PLEASE TO BUY A CAR I STRONGLY RECOMEND IT KIA AT EAST COLONIAL DR AND IF YOU GO LOOK FOR NASH RAJABI YOU ARE IN GOOD HANDS . !!!!!!!!!!!!!GOOD JOB !!!!!!!!!!!!!!!!!!!!!! More

Review of my experience at Orlando Kia East Upon arrival, at 10:35AM, I was immediately approached by a sales consultant which was nice to see. He was well versed and knowledgeable with Kia Upon arrival, at 10:35AM, I was immediately approached by a sales consultant which was nice to see. He was well versed and knowledgeable with Kia and their product. Fortunately I saved some time with homework of my own with the interest in make/model/sub-model (figuring this will expedite the process quicker). The sales consultant spent a fair amount of time going over every little feature and square inch of the Optima I my eye on. It was considerate of him to do such however, the annoyance was that he was going over features that my current car already had installed. I took this as though he only knows cars on the Kia lot and nothing outside of the dealership training manual. After the once around on the vehicle, we went for a spin; it drove extremely smooth though they had it sitting in the lot with no gasoline in the tank so I was afraid the whole time we were going to break down on the side of the road. Fortunately we got back but I never really hit the acceleration pedal nor did I want to. We got back and discussed numbers. I wanted to use my current car as a trade-in and act as the down-payment. The sales consultant came back with an offer and the manager's approximate estimate insulted me greatly by offering the worst trade-in value for a vehicle that literally looked like it stepped off the auto lot. Fortunately again, I did research on my car's value as well as visited another Kia dealership to work off price points; we were able to negotiate somewhat into a better ballpark. This process took quite some time and we reached an agreement, shook on it, and literally rang a gong to "seal the deal." While information was processed, car insurance was transferred, and I dealt with finance, they took the Kia Optima in the back to clean and prepare it for me. The sales consultant lost the Kia car keys during this time frame and had me check my belongings THREE times because he misplaced them. This was extremely annoying as I emptied and shuffled through my personal bag on a table though I knew I never touched the Kia key while I was signing paperwork. At the end of the day (literally), I removed the final items from my old car and moved all my stuff into the new Kia. The sales consultant had me walk around the car to make sure it was "spotless" and clean to my standard. After their staffed cleaned it, it was far from spotless and the car was covered in water droplets, irrigation water stains, and scuff marks (some being inside the car). He had to send out the detailer to clean it AGAIN as I pointed out all my concerns. Once I agreed the car looked okay, we finalized the last of the paperwork and I was on my way. My overall experience was lengthy, tiresome, and the day just drug on. As stated at the beginning of this diatribe, I arrived at 10:35AM and finally drove off the lot at 6:15PM starving for lunch (or dinner) and exhausted. The main benefit: the staff was very nice and made the time spent as comfortable as it potentially could have. The sales staff, management, and serviceman (even ones I did not work with directly) all had smiles on and were all very nice and welcoming. It was great to see that my business was important to them. I WOULD recommend Orlando Kia East to anyone; just make sure to bring food with you. FYI, six days after purchase, I have done a full wash and detail on the car and I can truly say it "looks better than the day I bought it." More

Melinda Elannan - Kia Forte SX Melinda provided excellent service in all areas! She was detailed and thorough in answering all my questions as well as warm and friendly. Awesome re Melinda provided excellent service in all areas! She was detailed and thorough in answering all my questions as well as warm and friendly. Awesome rep! More

Purchased 2011 Chevy Malibu On 5/4/2014 I purchased a 2011 Chevy Malibu through Orlando Kia East, we were greeted by Robert who was very friends down do earth didn't try forcing On 5/4/2014 I purchased a 2011 Chevy Malibu through Orlando Kia East, we were greeted by Robert who was very friends down do earth didn't try forcing us into anything we didn't want, was very to the point in answering our questions. Eddie did our finance paperwork which was quick because of Roberts work. I was very pleased and happy on how quick and friendly it was More

Purchasing through Kia was a great experience! The Kia Dealership was amazing! Melinda Elannan was such a great help! She put all of my worries at ease and answered all of my questions. Ask for h The Kia Dealership was amazing! Melinda Elannan was such a great help! She put all of my worries at ease and answered all of my questions. Ask for her if you're thinking of getting a Kia! More

A+ car-buying experience! You guys have excellent service, I couldn't have asked for a better or more positive car-buying experience! I am very happy with my sales Lady, Afef You guys have excellent service, I couldn't have asked for a better or more positive car-buying experience! I am very happy with my sales Lady, Afef Chelbi (Fifa), she was very professional, patient, easy to work with, very knowledgeable about the car and friendly. Fifa understood my requirements, made sure to answer all of my questions and made the whole process seamless. I wish her all the best. Thanks for helping and finding a best suitable car for my requirements. I highly recommend Orlando Kia (East) and Sales Lady Afef Chelbi for my friends and family. Best Regards, Thank you, Julie Jurado More

Never again will I walk in Orlando Kia East So I went to go get a new car. Come to find out I owe more than my car is worth. Ok no problem I've been in the business I knew that may of happened. So I went to go get a new car. Come to find out I owe more than my car is worth. Ok no problem I've been in the business I knew that may of happened. They pulled my credit which I told them was in the high 7's. Worked really hard to get there. But when the managers tells me I could buy another car and keep mine I asked what they meant. And they said I can get the car I like and keep mine cause my credit would cover it. I asked what do I do with my car cause I can't afford 2 cars not 1 but 2 managers told me to give it back to the bank! WHAT that would ruin my credit I said. No with your score it will go down a little and with the new car it would go back up. Now I was in the business for a while never got to a manager level but I don't think that's right. Please be careful if they try to pull this on you cause I spoke to my bank and its not true, They deal with my bank and they said they would handle it for me not to worry and sent me to a dealer that they work with and I got my new Optima thanks to my bank rep. "BUYER BEWARE" By the way they sent me to Deland to get my car great service! :) And they give me what I owed on my car and they said Orlando Kia was trying to steal my car. I guess times have changed cause my family sent me there and when I told them what happened they said it use to be great service but people have come and gone. They won't be going to Orlando Kia East anymore either. More

Great customer service Afef Chelbi was a great associate. She went above and beyond to make sure that i was happy!!! GREAT CUSTOMER SERVICE She knows how to take what the cu Afef Chelbi was a great associate. She went above and beyond to make sure that i was happy!!! GREAT CUSTOMER SERVICE She knows how to take what the customer says and fine the perfect choice for them. I really appreciate her for patience as i made up my mind on which car i wanted. !!!!!!!!! :) More

First and won't be the last! Me and wife's experience here was unmatched. Starting with Freddy. Freddy from the start was very knowledgeable about the product, very genuine and ho Me and wife's experience here was unmatched. Starting with Freddy. Freddy from the start was very knowledgeable about the product, very genuine and honest. At no point did we feel uncomfortable with pressure to purchase; We really felt like the team was working for us and not just for Kia. Once we met with Oludare the experience just got even better. Again just very friendly and filled with knowledge and provided many different options (financially) so we could choose the best one for us. At last we finalized the deal and walked out with what we wanted (2014 Sorento Xls). So overall amazing experience and I thank Freddy and Oludare for really making our first buying experience unforgettable. They've earned our business for life! More