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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,492 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,492 reviews

February 04, 2024

Great guy, great place & helpful staff The help was amazing and Andy was amazing, everyone there was kind and care about the customers. More

by IPAGAN22
Recommend Dealer
Yes
Employees Worked With
Andy , great guy
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Feb 05, 2024 -

Greenway Kia East responded

We're so glad to know that you had a positive experience with Andy and the rest of our team at Greenway Kia East. We strive for excellent customer service, and it's wonderful to see that reflected in your visit. Thank you!

February 04, 2024

Easy, knowledgeable, non-pressured and accommodating. No no no no no no no no no no More

by BSHEGRUD
Recommend Dealer
Yes
Employees Worked With
Yoannel Gandia
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Feb 05, 2024 -

Greenway Kia East responded

We are honored to receive your support. Thank you! - Greenway Kia East Team

February 03, 2024

Went in for recall work. It took a little over an hour from vehicle drop-off, to seeing the service advisor (Mark) and finally getting the key to my vehicle. More

by carlos612001
Recommend Dealer
Yes
Employees Worked With
Mark
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Feb 05, 2024 -

Greenway Kia East responded

Carlos, we're glad to know that your recall service at Greenway Kia East was efficient and smooth. Thanks for trusting us with your vehicle! We'll make sure to let Mark know about this positive review.

February 03, 2024

Very helpful. He always does everything he can to get us the best deal Possible. More

by Noraniecedgamboa
Recommend Dealer
Yes
Employees Worked With
Simon
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Feb 05, 2024 -

Greenway Kia East responded

Thank you for taking the time to leave Greenway Kia East a five-star review! We appreciate your business and hope you enjoy the ride!

February 03, 2024

Great! Fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic More

by CHRISTIANKEBBEL
Recommend Dealer
Yes
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Feb 05, 2024 -

Greenway Kia East responded

Christian, we're delighted to see your enthusiasm about Greenway Kia East! Thanks for the fantastic review.

February 02, 2024

The man in the red hat that “greets” you when you pull up was so rude to me when I pulled up, he has no empathy and wasn’t nice in the slightest. The lady at the front desk, her name escapes me but she had t More

by jrdngllghr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who those people are because I never spoke to them. , Joseph Mnassa
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Feb 05, 2024 -

Greenway Kia East responded

We're sincerely sorry to read about your experience with the individual who greeted you. This is not reflective of our standards for customer service and we appreciate you bringing this to our attention. It's good to know that another member of our team was able to provide a more positive interaction, but we understand there's room for improvement overall. We'd like an opportunity to discuss details of your experience further if possible - please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

February 02, 2024

Great sales person and all around comfort during negotiations. After purchase service concerns were also addressed promptly. More

by royfreberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan and Auyob the sales manager.
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Feb 02, 2024 -

Greenway Kia East responded

Roy, we're glad to know you had a comfortable negotiation and post-purchase experience at Greenway Kia East. We always aim for promptness in addressing any concerns. Thanks for the review!

February 02, 2024

Spent a full day (10am-6pm) trying to reach someone to get an update and never recd a return call. I called at least 10 times. More

by Phauck
Recommend Dealer
No
Employees Worked With
Carlos
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Feb 05, 2024 -

Greenway Kia East responded

I'm really sorry to learn about your experience. It's not our intention to keep you waiting and we certainly don't want any of our customers feeling ignored. I would like the opportunity to rectify this situation - please reach out at a time that suits you best so we can discuss this further. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

February 01, 2024

Nice No issues, I was in and out in less than an hour for an oil change More

by VERMALES20
Recommend Dealer
Yes
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Feb 01, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your vehicle's service needs! We appreciate your five-star review and look forward to your next oil change. See you then!

February 01, 2024

Everything from check in to pick up car went very smooth. The staff was very helpful and very informative, seamless process. More

by avilesae
Recommend Dealer
Yes
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Feb 02, 2024 -

Greenway Kia East responded

We're glad to know your experience at Greenway Kia East was smooth and informative. Our team is always here to help! Thanks for the positive feedback, we appreciate it.

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