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Greenway Kia East

Orlando, FL

4.1
2,331 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,331 reviews

October 08, 2024

Can’t complain, everything was excellent, great service and great customer service: I totally recommend it. More

by Oriana Godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Infante Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia East responded

Oriana, we're delighted to hear you had an excellent experience with us at Greenway Kia East! Thank you for recommending our service. We look forward to seeing you again in the future!

October 08, 2024

Matt was incredible at customer service and recommendations. I didn't feel pressured and I would definitely return because of him alone. More

by JPR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia East responded

We're delighted to hear that Matt provided such excellent service at Greenway Kia East! It's great knowing you felt comfortable and well-assisted. We look forward to welcoming you back in the future!

October 07, 2024

Has anyone sued this dealership: I took my new car in for a major warranty problem and it has not been fixed since August, it's sitting in their parking lot. They have the new car,I am without my car and th More

by amoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The service quick & easy. Fin was very professional & helpful. I will always trust Greenway Kia! More

by 4tperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia East responded

Thank you for the wonderful review! Fiyin will appreciate the shout-out. We're honored to have your trust at Greenway Kia East!

October 05, 2024

Staff great. Car left to be picked in area where I had back out because driving parking lot was blocked. I have been other dealers where your car is nice in fro More

by MARIBEL_HUMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 15, 2024 -

Greenway Kia East responded

Maribel, I'm sorry to hear about the inconvenience with your car's pickup and the wipers. We strive for a better experience and appreciate your feedback on this matter. If you'd like to discuss further or need assistance, please feel free to reach out. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

October 05, 2024

Good service Jonatan and he’s group all ways helping me and the appointment are fast More

by LMULATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia East responded

Thank you for taking the time to leave Greenway Kia East a five-star review. We are pleased that Jonathan ensured your visit was quick and satisfactory.

October 05, 2024

Ke was great. I was a little disappointed the person I had a scheduled appointment with wasn't there but Ke did an amazing job and made the purchase so streamlined More

by bmcdonald13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ke Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia East responded

We're glad to hear that Ke made your experience at Greenway Kia East a smooth one despite the initial hiccup. Thank you for sharing your feedback with us!

October 05, 2024

Improved service, better communication than previously. Car was finished in a timely manner. And handled well! More

by skylegion42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia East responded

We're delighted to hear that you noticed the improvements in service and communication at Greenway Kia East! Thank you for sharing your experience, and we're glad everything was handled smoothly.

October 04, 2024

Shelby was great but the powers above her don’t understand customer service. Kia really needs to address this issue. More

by BRENTCOBURN
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia East responded

Thank you for your feedback, Brent. While we're glad to hear Shelby provided great service, it's concerning that the overall experience didn't meet expectations. We appreciate your input and will certainly take it into consideration as we strive to improve our customer service standards. If you'd like to discuss this further, please feel free to reach out at any time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 03, 2024

The services were awesome, Joshua were very knowledgeable and helpful. I was very pleased, and will choose Greenway Kia for my next service. More

by mannheimrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with awesome service at Greenway Kia East! Thank you for your kind words, and we look forward to assisting you again in the future.

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