Green Lincoln Mazda

Service Experience Courteous, friendly, knowledgeable salesman. Responsive to customer’s desired services quite satisfactorily. Salesman available for questions and co Courteous, friendly, knowledgeable salesman. Responsive to customer’s desired services quite satisfactorily. Salesman available for questions and concerns after the sale. Provided the best product for the money I wanted to spend. More

WORST EXPERIENCE I'VE EVER HAD **It's long, but read if you don't want an experience like mine.** Buying a car from Green Mazda is like trying to get something of value back from **It's long, but read if you don't want an experience like mine.** Buying a car from Green Mazda is like trying to get something of value back from an ex. They'll LEAD YOU ON, and then ghost you (won't answer your phone calls, emails, or text messages). At the beginning of our discussions, it was fantastic. Our salesman would text, email, and offer to call us at any point. It was the end of the year, and the model car we wanted was flying off the shelfs at all the dealers near us (we live 2.5 hrs from Green Mazda), so we talked it through, set up a time that we could pick up the car, and put a deposit down on it. That was on 12/15. They took a TURN FOR THE WORST when we needed a buyers order in order to get our loan approved. That alone took a week. A full week of calling the salesman's cell phone, emailing the salesman, calling the dealership, leaving voicemails with the salesman, the manager, and the front desk staff, TRYING TO GET AHOLD OF ANYONE THAT CAN GET ME THE xxxx BUYERS ORDER!! It got to the point where an entirely different salesman was gracious enough to get it for me. NOTICE THAT EVEN WHEN I TOLD MY SALESMAN THAT IF I DON'T GET THE BUYERS ORDER I WONT BE BUYING THE CAR, I STILL DIDN'T GET WHAT I NEEDED. We were able to pick up the car on 12/24. We drove 2.5 hrs to get there, and the car was in decent shape; they essentially hosed it down, vacuumed it out, and put some toxic smelling sponge in the vent. Alright, whatever. The salesman knew that we were buying the car, so DIDN'T EXPLAIN ANYTHING because "you're young, you can figure it out. it's usually the old people that don't know how to use all the gadgets." When we test drove the vehicle to make sure that it drove as expected, I asked about the navigation system. It wasn't connected, but I was told that we were getting it. Our salesman explained that the navigation chips were in the parts department and because it was Christmas Eve, they WEREN'T ABLE TO GIVE IT TO US. I would have thought that SOMEONE there would have a key to the parts department because the place was open, but I don't run the place. The finance guy told us that they should be able to overnight it to us the day after Christmas. Alright, so they were UNPREPARED, but I guess overnighting it is good enough. So then we move on the financing....the guy was nice enough, but he was going so fast, and was so scatter brained that he actually FORGOT to charge us the down payment. For as FRUSTRATING of an experience as this was, they probably should have just left it. I had a list of things that I knew I wanted to leave with so that I could get my vehicle titled and licensed (different state). I was told that they weren't able to get the papers to me because the business office was closed that day. So we go to leave, and not only is the car not detailed, but they DIDN'T EVEN FILL THE GAS TANK. UGH - icing on the cake! I texted our salesman the day after Christmas to make sure that the papers we needed were going to go out that day. I got the response "should be no problem!" So to clarify, I asked "So when should I expect it? Tomorrow? Or Friday?" NO RESPONSE. On 12/28 I ended up calling the salesman, NO ANSWER. I called trying to reach the manager, NO ANSWER. Finally, the poor girl at the front desk went to get someone to help me. If it wasn't for Taylor from titling to answer me, I would have spent that weekend returning the vehicle. She reassured me that both the salesman and the finance guy LIED TO ME when they said that it would be sent out the day after Christmas because there was no one to do that until the end of the week, and that she would make sure that the navigation chip went out with the titling papers. In the end, we finally found someone who would help us, but by then we had made up our minds about this place. Green Mazda should get ZERO STARS, but gets one because I actually love my car. More

Great service good experience The salesman were willing to work with me on making sure that we got the price down to where I felt comfortable with my monthly payments. The salesman were willing to work with me on making sure that we got the price down to where I felt comfortable with my monthly payments. More

New car purchase The salesman (Jason) was very knowledgeable and patient. He worked hard to meet our needs. He also took the time to explain how to use the car and it The salesman (Jason) was very knowledgeable and patient. He worked hard to meet our needs. He also took the time to explain how to use the car and it’s devices and helped to set up radio, etc. he was sure I understood how to use the car devices. More

I had a very good experience. They were very friendly and got me a really good deal that I can afford. I Love the car I got and I would recommend them to others. . They were very friendly and got me a really good deal that I can afford. I Love the car I got and I would recommend them to others. . More

Amazing Service!!!! Thank you so much George for your time, and effort...”This was By far The Best Car Buying Experience I’ve ever had in life” Thank you so much George for your time, and effort...”This was By far The Best Car Buying Experience I’ve ever had in life” More

Awesome!! Great car buying experience. Our salesman, Barrett, was knowledgeable, no-pressure, and willing to go above and beyond. Colin, the finance manager, wa Great car buying experience. Our salesman, Barrett, was knowledgeable, no-pressure, and willing to go above and beyond. Colin, the finance manager, was courteous and knowledgeable. I will recommend Green Mazda to my friends. More

Excellent! My overall experience here at this dealership was excellent. Everyone was nice and helpful. My salesman got me into a vehicle I wanted. After everythi My overall experience here at this dealership was excellent. Everyone was nice and helpful. My salesman got me into a vehicle I wanted. After everything was said and done I was pleased with not only the car I bought. But how many different options I had. Ryan explained every little piece of paper I had to sign. Went through all the coverage options and was very patient with me. I didn't feel like I was being rushed or put into a vehicle I wasnt sure about, as I have experienced at other dealerships in the past. I'd give ya'll 10 stars if I could. ?????????? More

People as wonderful as their cars I recently purchased a CX5 from here and couldn't be more pleased with the service I received before and after the sale . The staff here is attentive, I recently purchased a CX5 from here and couldn't be more pleased with the service I received before and after the sale . The staff here is attentive, warm , understanding and professional .Great service and great cars . I will be buying from them again and recommending them to my friends and family ! More

No Hassle I told Jason Malek the vehicle I was looking for and he found it in a week. Easiest vehicle purchase I’ve ever made. Went in and signed the paperwork I told Jason Malek the vehicle I was looking for and he found it in a week. Easiest vehicle purchase I’ve ever made. Went in and signed the paperwork and was out the door in 20 minutes. The finance guy was a pro. More