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Green Lincoln Mazda
Springfield, IL
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174 Reviews of Green Lincoln Mazda
Lie to your face Hid known defects on a used car. After much effort on my part, they switched out the lemon for a less valuable car with it's own issues. One was a cr Hid known defects on a used car. After much effort on my part, they switched out the lemon for a less valuable car with it's own issues. One was a cracked windshield they promised would be fixed lickety split. 3 weeks later, after I harrassed its getting fixed. I was told it would be done in an hour. They have now kept me here waiting 3 hours, refusing to give me a ride or a loaner car...well they said they would get me a loaner car, an hour ago. More
Decent deal Car was overpriced. I offered what was fair for local market prices. I had to leave the dealership and get called later to offer me a deal. Not unusua Car was overpriced. I offered what was fair for local market prices. I had to leave the dealership and get called later to offer me a deal. Not unusual for any dealership. In the end I feel like I came out ok. I ended up paying a fair price for the car. I’m happy. It’s the car I’ve been looking for. Jason is a good guy. He’s friendly and helpful. Second car I bought from him. He wants you to be happy. Great salesman. More
Wonderful Jason Malek made us feel we were the most important people at the dealership. Answered all our questions, patiently, I might add. He made buying a c Jason Malek made us feel we were the most important people at the dealership. Answered all our questions, patiently, I might add. He made buying a car a pleasant experienc!! More
Green Mazda I could say a lot but I will no longer purchase vehicles from this dealership. Wish they’d honor We Owe contracts, and actually do a full inspection o I could say a lot but I will no longer purchase vehicles from this dealership. Wish they’d honor We Owe contracts, and actually do a full inspection on vehicles before they sell them. I hope everyone has a way better experience then I did. I’ve not even had my car a week and I’m on my 5th loaner car and have been argued with up one side and down another over wanting the stuff fixed in the We Owe contract. The manager there I believe his name is Tim should have better customer service skills. More
Detail Service & Poor Management handling incident I took my Lincoln in for an oil change & to have detailed around May 2nd. The cost was $174.00. I went to pick up my car, backed up to leave and as I I took my Lincoln in for an oil change & to have detailed around May 2nd. The cost was $174.00. I went to pick up my car, backed up to leave and as I reached for the radio, I immediately noticed the front of my radio buttons were missing. So, I pulled back into the garage to let Rich know, he looked it over and asked all the detail guys about the covers. No one seemed to know. I told Rich that I came in with buttons and now they are gone. He said that he would see about replacing them and he would turn it over to Mike (Manager). He said that they would get back to me. He was going to check the vacuum bag to make sure that they didn’t get sucked up by accident. I made at least one call a week to find out about the replacement of my buttons. I heard the excuse that they couldn’t find a replacement, they had to order from the factory, Mike would call me back, still waiting for part, on vacation and the last one was that I need to figure out how to get the covers off the new part. That was over a week ago and I’ve still heard nothing back. When I showed up in person to talk to Mike, you would have thought that he would have apologized about the delay and incident. Nope 👎 Instead, I felt like I had to convince him that I wasn’t lying about someone taking them off. I have been doing business with Green for over 20 years. I have never been so disappointed. Rich was very kind and understanding (as usual) about what happened. I feel Mike, being in the position that he is in, should have handled the incident better. It’s been over 6 weeks and I still am missing the covers to my radio. I hope to hear from the Green Family Store Manager about this incident very soon. More
professional throughout really well done A dealership to trust. Only the best quality at quality prices. Service after the sale is as good as any, and better than almost all others. A dealership to trust. Only the best quality at quality prices. Service after the sale is as good as any, and better than almost all others. More
Great experience Your staff was fantastic. Everything was straightforward and we came to a deal quickly. The car was prepped and we were done. Easiest transaction I’ Your staff was fantastic. Everything was straightforward and we came to a deal quickly. The car was prepped and we were done. Easiest transaction I’ve had in years. Barrett was great. More
Car was in an accident and they didn't tell me I purchased the car and after several trips back for repairs, urban a car fax and discovered it was in an accident with damage. I asked for a replace I purchased the car and after several trips back for repairs, urban a car fax and discovered it was in an accident with damage. I asked for a replacement and of course they are being less than helpful. More
Very fun and relaxed Jason Malek Was so helpful in purchasing my Mazda CX-5! it is everything I was looking for and at a price that I could afford . Jason is very persona Jason Malek Was so helpful in purchasing my Mazda CX-5! it is everything I was looking for and at a price that I could afford . Jason is very personable I would definitely recommend him to anyone I know-including family members friends . Head out to Green Mazda and see Jason if you want a fun and reliable car buying experience ! More
Switching from a Honda to a Mazda. I switched from a Honda to a Mazda 6. I gave 4 stars due to some small issues.... My Honda wasn't fully loadded.The Mazda 6 has more features. My so I switched from a Honda to a Mazda 6. I gave 4 stars due to some small issues.... My Honda wasn't fully loadded.The Mazda 6 has more features. My son negotiated my entire deal..I am, so proud of him.my sales person was was George....There was a small issue with my detail of the Mazda 6. GEORGE ,SPOKE TO HIS MANAGER AND IT WAS FIXED...I WOULD RECOMMEND THIS DEALERSHIP. THANK YOU GEORGE AND YOUR BOSS FOR TAKING CARE OF ME. More