Granite Hyundai - Service Center

He fixed knock sensor and ran software update but unfortunately he forgot to reconnect a small radiator hose and the car overheated before I made it home. I spent most of the next day figuring out unfortunately he forgot to reconnect a small radiator hose and the car overheated before I made it home. I spent most of the next day figuring out where it was leaking from. Luckily I didn’t have any engine damage. I told maintenance director about it a few days (Monday) later. More

I have dealt with only Tony. He has been always very respectful , the service has been excellent. And when I had to have my car engine replaced, the service was wonderful. Ton He has been always very respectful , the service has been excellent. And when I had to have my car engine replaced, the service was wonderful. Tony and Granite Somersworth Hyundai Dealership was remarkable . They treated me like a Queen. They gave me a loaner to use that was new. The loaner and the treatment they gave me is what cause my Son-in-law and Daughter that live in Massachusetts to purchase a Hyundai Hybrid recently !!! More

When I made my appointment for my oil change, I discussed the mailer cupon i had received and confirmed the price of the oil change would be $59. He said he would write a note to that effect. Then I was aske the mailer cupon i had received and confirmed the price of the oil change would be $59. He said he would write a note to that effect. Then I was asked if I also wanted a tire rotation. I said "yes" as I thought it was complimentary. I was not informed it would cost $40. So I was very surprised when I went to pay and instead of $59, it was $99. I am on a budget and was not prepared for the extra charge. Not happy about it. More

Every single person and service I have had the privilege of talking to or working with has been the absolute best experiences I have ever had with a business or its people. Alls I can say is this is a laid of talking to or working with has been the absolute best experiences I have ever had with a business or its people. Alls I can say is this is a laid back atmosphere but truly professional , honest and straight forward -Totally understanding in everyway… thank you so much for all the hard work you did to get me such low rates on everything. As well as making sure I was covered from bumper to bumper. This is a 500* business. Will is the coolest hardest worker I have ever met in this field. He gets it done. Again and again!! Thanks again boss. This granite Hyundai somersworth nh. Has it all. The people make you feel so at home it’s great. They have a great little snack and drink area as well if you have to wait it’s like being at home. More

I was very please with got me in and out they very nice to me I will be bring my cars there for service to you to me I will be bring my cars there for service to you More

Ive had the car serviced there a lot. One time there was a problem and the fixed it right away, no arguing. One time there was a problem and the fixed it right away, no arguing. More

My vehicle was returned to me with the steering wheel and center console covered in grease. The state inspection was performed without asking, not a huge deal since it was free, but the remaining sticker res center console covered in grease. The state inspection was performed without asking, not a huge deal since it was free, but the remaining sticker residue was left all over the windshield. I then asked for cleaner and a rag and proceeded to clean my own windshield; I was never once questioned in the service drive by the two advisers as to what the issue might be. After working over a decade in an auto dealership I know the level of service that should be shown to their customers and this was not even close. More

Brought car in for oil change. Ask the service guy if they would fill my windshield wiper fluid he told me all fluids will Be filled. After leaving the dealership it came up that Ask the service guy if they would fill my windshield wiper fluid he told me all fluids will Be filled. After leaving the dealership it came up that I needed windshield wiper fluid. So apparently this was never filled. More

I went in for warranty work and was not given a time frame. I think they took the bumper off unnecessarily because they didn't have the parts and I was there for 3 hours for a plug in diagnostic. I did frame. I think they took the bumper off unnecessarily because they didn't have the parts and I was there for 3 hours for a plug in diagnostic. I did not get a call when the parts came in. My appointment was fine after the parts were in. More

Work requested was completed in a reasonable amount of time. Appointment was easy to make. Service personnel were friendly and competent. Additional required service was discovered, explained and complete time. Appointment was easy to make. Service personnel were friendly and competent. Additional required service was discovered, explained and completed. More