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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,755 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,755 reviews

July 02, 2026

Courteous, knowledgeable, very friendly, no pressure I would definitely recommend the dealership. Cory was very helpful me to get the accessories I needed for the truck. More

by Pantec2
Recommend Dealer
Yes
Employees Worked With
Corey Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Weathers
July 02, 2026

Amazing experience! Highly recommend! Clean waiting area and helpful and kind staff Loved the cubicle areas to work at More

by Kellyhandrow
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
July 02, 2026

Great service! !! Well taken care of , courteous service nsjdhbsudbbeiieie Kelli Jenn’s haha I did wish More

by LABBMAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2026

I took advantage of the convenience of mobile oil change service and couldn't be happier that they have that option! I will continue to get my oil changes done with Emily and thru the mobile service. Luke w More

by aa.hess1
Recommend Dealer
Yes
Employees Worked With
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Jul 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star review. We’re glad our mobile oil change service for your Ford Escape was convenient and efficient. Emily looks forward to assisting you with your next oil change. Chris Flynn General Sales Manager 262-338-3379

July 01, 2026

Great, easy in and out John was great and did a wonderful job of keeping me updated More

by JAYEBENTON
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Jul 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, thank you for sharing your experience. We’re glad John kept you informed and that your visit was quick and seamless. Please let us know if there’s anything else we can assist with for your Ford. Chris Flynn General Sales Manager 262-338-3379

July 01, 2026

Monica was excellent handled everything very efficiently and had great customer service! Recommend customer service anytime More

by RBOELDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for highlighting Monica’s efficient and helpful service on your Honda CR-V and for recommending our customer service. We’re pleased she made the process seamless. We look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

June 30, 2026

Fist visit and it was professional. Like the video of tech looking for my problem. More

by Bgjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased your first service visit for your Ford F-150 felt professional. Monica and the team appreciate your feedback on the video showing our technician pinpointing the issue. Please reach out if we can help with anything further. Chris Flynn General Sales Manager 262-338-3379

June 29, 2026

Having the service tech come to me was awesome. The service tech was very professional. More

by Brant_Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Emily is thrilled our mobile service for your Ford Edge made things easy. Thank you for recognizing our technician’s professionalism. We look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

June 29, 2026

Jacob was great, he communicated with me very well by giving updates and sending me a video of what was wrong was awesome!! I recently switched to Boucher after having service issues with Ewalds in Hartf More

by frye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you choosing us for your Ford F-250 service and sharing your experience. Jacob’s clear updates and video walk-throughs are exactly what we aim for. We’re delighted you’re satisfied and look forward to supporting your truck in the future. Chris Flynn General Sales Manager 262-338-3379

June 28, 2026

Horrible service. CV axle was covered under warranty because it failed 'prematurely' at 50,000 miles but a failed transmission isn't covered under warranty at the same More

by EMMALONG227
Recommend Dealer
No
Employees Worked With
Jacob Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
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