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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,552 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,552 reviews

January 10, 2026

They did a great job for me and kept me informed. Vehicle is running fine. More

by daveasmithers
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
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Jan 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

January 09, 2026

It's always a great experience the deal with the service department at Gordie Boucher West Bend More

by PKARALEWITZ1
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
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Jan 10, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

January 08, 2026

Always get me taken care of Prompt and courteous service. Always handle all arrangements with fleet company my company uses. No worries or hassle for me More

by Bill.kumrow
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Report | Print
Jan 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

January 05, 2026

Large selection to decide on. Clean dealership. Friendly people who kept things going to minimize the time it takes without rushing. More

by Micklitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chris Flynn General Sales Manager 262-338-3379

January 04, 2026

Quick and easy Easy in and out. Highly recommend. I will definitely be willing to give them more of my business More

by guykari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 03, 2026

I'm still waiting to hear back from him all week on my car! He was supposed to call me back with information More

by Ben_vincent68
Recommend Dealer
No
Employees Worked With
Nathan at west bend
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Jan 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Ben. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Hohmann Service Manager 262-338-3379

January 02, 2026

Very professional service and nice accommodations while the service was being completed. Appreciated the shuttle ride too. More

by Bill Buettner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 02, 2026

Informative on initial call, easy to set up, and done ahead of schedule Informative on initial call, easy to set up, and done ahead of schedule. Very happy More

by Jason.weber
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Report | Print
Jan 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

December 31, 2025

John tried to sell me everything and the kitchen stove. And sense when does it take 6 hours to change oil rotate tires and change battery. My appt was at 7:00 am and I didn’t pick my truck up till 1:00 pm More

by Astuettgen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

December 30, 2025

Quick service and explained the service and cost clearly. Provided a courtesy ban to take me home and back to the service area More

by abohlmann
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Dec 30, 2025 -

abohlmann responded

This review is from my lasted appointment , but all my appointments at Boucher Ford are always 5’s.

Dec 30, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

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