Goldstein Buick GMC

I just bought a 2019 certified preowned Yukon Denali from this dealership. I went back 2 days later to have the Goldstein stickers removed from my vehicle (that I didn’t want on there in the first place), an this dealership. I went back 2 days later to have the Goldstein stickers removed from my vehicle (that I didn’t want on there in the first place), and to a point out a few concerns I had about the condition of the vehicle. My door wasn’t shutting all the way and there was moisture inside of my tail light casing. I pointed it out and the manager Jim could not have been more rude. He provided no help and just kept telling me that’s what his car did. I told him that I didn’t care what his car did, but that I was concerned about my vehicle. He literally then said “I don’t care about your car either” and “I don’t know what you want me to do about it”. I’M NOT EXAGGERATING. Those were the words out of his mouth. Wow. I just bought a vehicle from your dealership, and 2 days later I come to you with a concern and you literally tell me you don’t care about me or my vehicle. The lack of professionalism was astounding and shocking. I own my own business and I would NEVER treat a customer this way. DO NOT GO HERE. More

Do not buy a car from there! They are the worst ever! Deceitful! They lied and said the car we bought was never in an accident we find out later it was when we tried to sell it! Not even a call back Deceitful! They lied and said the car we bought was never in an accident we find out later it was when we tried to sell it! Not even a call back More

Worst Dealership I have Ever Purchased From Purchased a used Certified GMC Sierra 1500 in November. I told salesman SEVERAL times prior to picking up the truck and while at dealership to put the Purchased a used Certified GMC Sierra 1500 in November. I told salesman SEVERAL times prior to picking up the truck and while at dealership to put the truck in my business name. Salesman stated it had to be in my name and that was a DMV issue and could be dealt with when registering it. Come to find out the salesman lied because I was unable to register the truck in my business name without paying sales tax twice. The dealership was also unwilling to send me a new bill of sale in my business name. An instant transmission problem arose while driving the truck home. The factory heated steering wheel did not work and the factory roof mounted GPS antenna is leaking water inside the cabin along the A pillar every time it rains. The truck was obviously not checked over and just checked off as certified. When I contacted the dealership to notify them of the problems Brandon stated "I handle internet requests and the beginning of the process. As this is a service issue and not something I have jurisdiction over, I will have them reach out to you." I never did hear back from Brandon or the service department. I was also told by the salesman that the truck was never used for towing only a few times a year to tow a boat. That is funny because the dealership did a "decent" job of covering up the 5th wheel hitch hole in the bed. I highly recommend anyone that visits this dealership NOT to purchase a vehicle from them. They do not care about the customer only making money. More

Great dealership After a rocky start because of some confusion with incorrect prices we were given, everything was thoroughly explained and I ended up leasing a 2018 G After a rocky start because of some confusion with incorrect prices we were given, everything was thoroughly explained and I ended up leasing a 2018 GMC Terrain. The staff was helpful and answered all my questions. Having never purchased a new vehicle before I have nothing to compare it to but I was happy with everything and will be back to lease again. More

This dealership is not trustworthy in anything Jasen in the auto body said they couldn't assess the damage to my truck unless I paid $150 diagnostic fee and that the air bag sensors looked new, lik Jasen in the auto body said they couldn't assess the damage to my truck unless I paid $150 diagnostic fee and that the air bag sensors looked new, like they'd been recently replaced and that I probably had had recent problems with the air bag unrelated to the accident. A diagnostic fee was never mentioned in the numerous phone calls prior to bringing my truck in. So I told Jasen I want my truck back, I'll take it somewhere else. He said they already took my bumper and grill off and threw it out and I owe them. Jeffrey Winney apologized, asked for another chance, said they hadn't thrown out my bumper and grill. A week later, I was told the air bag sensors looked old and rusted (completely different story) and the insurance adjuster said that the body shop told him that the other damages I was claiming are unrelated to my accident. I told them I want my truck back to get a second opinion. Jeffrey made me pay $100 in cash to get my truck back in pieces, bumper and grill unattached, and bumper had the corner cracked. He had mentioned before that they had a hard time removing the bumper because of extra tabs on the ends they didn't know about. Now I know what he was talking about. I guess they just ripped it off. I called Jeffrey to find out about the two different stories on the sensors and the cracked bumper, but he never bothered to call me back. I received the insurance check with Goldstein's and my name on it, and Jeffrey refused to have it signed over to me even when my insurance called him personally to ask him to please sign it over. More