Glendale Nissan LA

Glendale Nissan - THE Dealership of the Year Award Are you considering purchasing a vehicle? Then consider going to Glendale Nissan dealership. I am very certain that you will be treated so well you Are you considering purchasing a vehicle? Then consider going to Glendale Nissan dealership. I am very certain that you will be treated so well you will leave with a new vehicle! I test drove a lot of cars in the mid-size sedan family so I went to a lot of dealerships. Glendale Nissan was my first stop. A week later after test driving at least 10 other cars I went back to Glendale Nissan. I didn't feel rushed or pressured into buying a vehicle. Jay Lugo was my salesman. He was extremely respectful (pay attention Kia! where the salesman wouldn't let me back up the car!), explained all the vehicle main points (engine included! - pay attention Honda! just because I'm a woman doesn't mean I'm not interested in knowing about the engine), handed me the key and the test driving began (pay attention Ford! where I waited 15 min for the salesman just to photocopy my license!). Jay's knowledge of every facet of the vehicle was immediately apparent and he explained clearly every feature I asked about. Test drive over there was no "give me your number I'll call you" speech. All Jay said: "I want you to be happy. If you decide you want a Nissan come back and we will take good care of you." I think Jay just set the bar so high and I had such a good experience that every test drive after that I found myself comparing them to Nissan. So of course I had to go back to Glendale Nissan! Overall and in every detail Glendale Nissan met every expectation and went above and beyond to make sure I was happy. I purchased the Altima SR model and traded my old car for which they gave me more than a fair price. I must admit that I was skeptical about buying a car at a Glendale dealership, having had a few bad experiences in the past and was truly planning to test drive the cars then make my purchase elsewhere. Jay, thank you so much! Your calm demeanor, easy-going personality, respectfulness and knowledge of the car made this truly a great car buying experience! And yes, I love my new car and I am happy! I would be remiss not to mention the other wonderful people I worked with: Sami, James, and Sahab. Special thanks to Tyler Wafa! More

Refugio Junior saleman Refugio Junior was an excellent salesman. He aided deligiantly in the purchase of my of 2012 Infentity G25. He was well mannered and informative throu Refugio Junior was an excellent salesman. He aided deligiantly in the purchase of my of 2012 Infentity G25. He was well mannered and informative throughout my search process and made sure I acquired the escape vehicle that I requested. Great person and car sales man. I look forward to working with him in the future. More

Buying experience Went to buy a car 3/19/16 and had the worst buying experience ever. The car was filthy inside and the salesperson or manager Sean was rude and a bull Went to buy a car 3/19/16 and had the worst buying experience ever. The car was filthy inside and the salesperson or manager Sean was rude and a bully. Never been treated so horribly. More

Walked into Glendale Nissan one Wednesday afternoon My experience at Glendale Nissan was pleasant. And the person who helped me is Carla, she is AMAZING. Anyone that goes must see/talk to her. My experience at Glendale Nissan was pleasant. And the person who helped me is Carla, she is AMAZING. Anyone that goes must see/talk to her. More

Dishonest Glendale Nissan in my opinion has a policy of lies and deception. Their employees are dishonest and utilize bait and switch tactics. When you have a c Glendale Nissan in my opinion has a policy of lies and deception. Their employees are dishonest and utilize bait and switch tactics. When you have a certain type of experience be it good or bad, with several employees including a manager at a company, it has to be company policy. There is a sleaziness about this place. I cant put my finger on it but the places reeks of dishonesty More

BAIT AND SWITCH TYPE OF DEALERSHIP I went today to see if I could get some basic transportation for my mom who is retired. I went because they have a good deal on the internet and I wa I went today to see if I could get some basic transportation for my mom who is retired. I went because they have a good deal on the internet and I wanted that or something close to it. Of course, when I got there, they wanted me to consider another car a 2015 Sentra I believe. They said that they had special deals on those so I went for it. Well to make a long story short, they couldn't offer me the deal, they didn't offer at least some of the discounts listed, I was willing to give a $1500.00 down payment which would have made up somewhat whatever incentives my mom didn't qualify for. The only thing I know is that the $39.00 monthly lease payments is just an illusion. They wanted a $169 + tax payment for 36 months. We decided to walk. Then when the GM saw as leave he asked whether there was a problem, I said that the deal wasn't like they one the advertised and the one we wanted. He said that he will honor it but not at the amount we sere seeking. I was willing to go up to $100.00 per month to make up for the difference but he said that I needed a $4500 down payment or something to that effect. Obviously, there were no incentive for us and we were pretty much done. I'll say avoid the dealership nothing but a bait and switch kind of establishment. More

Stay Away From Marisa and Mark It all seemed great at first, but my wife and I were too trusting. Marisa seemed sweet and sincere. Then I met sales mgr Mark on the phone and we were It all seemed great at first, but my wife and I were too trusting. Marisa seemed sweet and sincere. Then I met sales mgr Mark on the phone and we were launched into a nightmare. Then Marisa turned. Shame on me for believing. The '16 Maxima is great, but get it elsewhere. We got another Mazda 6. More

Treated Horribly I went in to look at used cars. I told them my max budget, was very firm that was my final number, and explained it would be a cash purchase... absol I went in to look at used cars. I told them my max budget, was very firm that was my final number, and explained it would be a cash purchase... absolutely no financing. Sales person took me to brand new cars and then asked me how I would come up with the difference? I was firm... there is no other money and to please take me to the cars I can afford. She pulled out a used car, 4k over my max. Again, asked me where I was coming up with the extra money. She got her manager out, he asked, "If we can come to a deal will you purchase today?" I said no as I was planning to check out one other place. The sales person and the manager just turned around and walked away. Just because I wasn't purchasing that day didn't mean I wouldn't come back for the car after visiting the second place to compare. Totally bad service and lost out on a purchase. I'll make sure to get the word out not to visit this establishment. More

These people are expert at bait and switch We test drove a Nissan Versa, confirmed the price, interest rate etc. several times but when we went in to buy the car everything changed! We test drove a Nissan Versa, confirmed the price, interest rate etc. several times but when we went in to buy the car everything changed! More

105 days, No Registration in Violation of Ca. Law Purchased my car back on July 25th, 2015 and as of November 5, 2015 still no vehicle registration. No Plates - No Nothing. I have been stopped t Purchased my car back on July 25th, 2015 and as of November 5, 2015 still no vehicle registration. No Plates - No Nothing. I have been stopped twice by the California Highway Patrol since I have no Plates on the Car. Contacted California DMV and some poor guy named "Ivan" still is on the Title. Thankfully I have not received any tickets or poor "Ivan" would be getting all of them. Even Wells Fargo Bank is awaiting the registration. According Wells Fargo they have contacted the dealer numerous times for the title & registration with no response. Tried to contact the Glendale Nissan's General Manager Chris Paz. I made several phone calls a left messages with ZERO return calls. Worst Car Buying Experience in my Life. More