Glendale Nissan LA

Walked into Glendale Nissan one Wednesday afternoon My experience at Glendale Nissan was pleasant. And the person who helped me is Carla, she is AMAZING. Anyone that goes must see/talk to her. My experience at Glendale Nissan was pleasant. And the person who helped me is Carla, she is AMAZING. Anyone that goes must see/talk to her. More

Dishonest Glendale Nissan in my opinion has a policy of lies and deception. Their employees are dishonest and utilize bait and switch tactics. When you have a c Glendale Nissan in my opinion has a policy of lies and deception. Their employees are dishonest and utilize bait and switch tactics. When you have a certain type of experience be it good or bad, with several employees including a manager at a company, it has to be company policy. There is a sleaziness about this place. I cant put my finger on it but the places reeks of dishonesty More

BAIT AND SWITCH TYPE OF DEALERSHIP I went today to see if I could get some basic transportation for my mom who is retired. I went because they have a good deal on the internet and I wa I went today to see if I could get some basic transportation for my mom who is retired. I went because they have a good deal on the internet and I wanted that or something close to it. Of course, when I got there, they wanted me to consider another car a 2015 Sentra I believe. They said that they had special deals on those so I went for it. Well to make a long story short, they couldn't offer me the deal, they didn't offer at least some of the discounts listed, I was willing to give a $1500.00 down payment which would have made up somewhat whatever incentives my mom didn't qualify for. The only thing I know is that the $39.00 monthly lease payments is just an illusion. They wanted a $169 + tax payment for 36 months. We decided to walk. Then when the GM saw as leave he asked whether there was a problem, I said that the deal wasn't like they one the advertised and the one we wanted. He said that he will honor it but not at the amount we sere seeking. I was willing to go up to $100.00 per month to make up for the difference but he said that I needed a $4500 down payment or something to that effect. Obviously, there were no incentive for us and we were pretty much done. I'll say avoid the dealership nothing but a bait and switch kind of establishment. More

Stay Away From Marisa and Mark It all seemed great at first, but my wife and I were too trusting. Marisa seemed sweet and sincere. Then I met sales mgr Mark on the phone and we were It all seemed great at first, but my wife and I were too trusting. Marisa seemed sweet and sincere. Then I met sales mgr Mark on the phone and we were launched into a nightmare. Then Marisa turned. Shame on me for believing. The '16 Maxima is great, but get it elsewhere. We got another Mazda 6. More

Treated Horribly I went in to look at used cars. I told them my max budget, was very firm that was my final number, and explained it would be a cash purchase... absol I went in to look at used cars. I told them my max budget, was very firm that was my final number, and explained it would be a cash purchase... absolutely no financing. Sales person took me to brand new cars and then asked me how I would come up with the difference? I was firm... there is no other money and to please take me to the cars I can afford. She pulled out a used car, 4k over my max. Again, asked me where I was coming up with the extra money. She got her manager out, he asked, "If we can come to a deal will you purchase today?" I said no as I was planning to check out one other place. The sales person and the manager just turned around and walked away. Just because I wasn't purchasing that day didn't mean I wouldn't come back for the car after visiting the second place to compare. Totally bad service and lost out on a purchase. I'll make sure to get the word out not to visit this establishment. More

These people are expert at bait and switch We test drove a Nissan Versa, confirmed the price, interest rate etc. several times but when we went in to buy the car everything changed! We test drove a Nissan Versa, confirmed the price, interest rate etc. several times but when we went in to buy the car everything changed! More

105 days, No Registration in Violation of Ca. Law Purchased my car back on July 25th, 2015 and as of November 5, 2015 still no vehicle registration. No Plates - No Nothing. I have been stopped t Purchased my car back on July 25th, 2015 and as of November 5, 2015 still no vehicle registration. No Plates - No Nothing. I have been stopped twice by the California Highway Patrol since I have no Plates on the Car. Contacted California DMV and some poor guy named "Ivan" still is on the Title. Thankfully I have not received any tickets or poor "Ivan" would be getting all of them. Even Wells Fargo Bank is awaiting the registration. According Wells Fargo they have contacted the dealer numerous times for the title & registration with no response. Tried to contact the Glendale Nissan's General Manager Chris Paz. I made several phone calls a left messages with ZERO return calls. Worst Car Buying Experience in my Life. More

worse customer service I bought my 2 Nissans from there few years ago but recently the staff are changed and very bad I can say worst customer service they are a group of li I bought my 2 Nissans from there few years ago but recently the staff are changed and very bad I can say worst customer service they are a group of liars and treated their customers the worst way possible it's better you go to Van Nuys Nissan and you will noticed the big difference even the first minute you are walking inside. More

Arman lied, promised a car, I drove 540mi but it was sold! Arman lied, promised me a specific new car at agreed upon price, made me drive 540mi from out of state only to find out he sold the car the day before Arman lied, promised me a specific new car at agreed upon price, made me drive 540mi from out of state only to find out he sold the car the day before, then he tried to upsell me to a car $10,000 more! He is specifically named in other bad reviews on other sites. Wish I saw those before this happened to me: Fri 10/31/14 Called Glendale Nissan in CA, spoke to Arman. Informed him I wanted a new 2014 370z, base model, automatic, in Gun Metallic Gray or Black with no extras, and could pay at least $5000 down with better-than-average credit, and I saw 1 from Cars.com at his dealership for approx $28,700 but I want to verify the deal 100% before I drive 270mi from Las Vegas to Glendale for nothing on Sunday 11/02/14, my day off. Arman said to fill out PreApproval on their www.nissan1.com website to guarantee I get this car so I did. He called back and said I can't get that price, it would be a couple thousand more. I said I'd get a car at a different dealership. Nancy from Glendale Nissan called me 10mins later, asked if I wanted a car. I told her what Arman said and that I found a car somewhere else at my expected price. She transf me to Arman who said I could get that price all of a sudden which makes no sense, but I finalized the deal with Arman at the Cars.com listed price $28,699 (may be a few dollars off), again reminding him I DO NOT want to drive that far unless it is CERTAIN I can buy that car. Both he & Nancy assured me the PreApproval I filled out online guaranteed me getting this car. I Asked Arman if he was working Sun 11/02/14, he said he'd be there all day. I told him I'd leave Vegas @ 5am to get there at opening 9am. He said he'd be there. I even asked if there was anything else I had to do to make sure the car would be there because I'm not driving that far for nothing. Arman said I didn't have to do anything else, it would be there for me. I drove there Sun 11/02/14 and called when 30mins away, Nancy said Arman was off. Arman called me 5mins later and said the car was sold the day before and he was at home now and LAUGHED AT ME when I told him how angry I was. Im not a rich guy so my wasted time impacts me greatly. I want reimbursement for my time and gas wasted on the series of lies and empty promises Arman and Nancy made me go through for ABSOLUTELY NOTHING More

Used truck purchase I purchased a used dodge pick up truck from this dealership about 4 months ago. Here is my experience with this dealership. First, test drive went fin I purchased a used dodge pick up truck from this dealership about 4 months ago. Here is my experience with this dealership. First, test drive went fine no obviously mechanical or major cosmetic flaws. Next it was time for the whole financing nightmare. I was sat in an office with a sales manager named Robert or Ronald who was trying to test my intelligence on financing and vehicle valuation by offering me a price that was 2000$ over what I had negotiated with the internet sales manager. Finally when he noticed I was about to walk out the door he agreed to the previously negotiated price. I told them I would not purchase a used vehicle without a 48 hour cancellation policy in place so I could have my mechanic take a look at it. With a little resistance they finally agreed. The next day I take it to my mechanic who tells me there is over 2500$ worth of repairs needed on this vehicle including a leaking transmission pan gasket, main drive line seal, leaking oil pan, rack and pinion leaking, steering alignment off, and a leaking exhaust manifold (not sure how a vehicle can pass smog with this problem, that's a whole other legal issue I won't go into). I immediately get on the phone and I am promptly transferred to 3 different people. I sit on hold for 30 minutes waiting for the sales manager to pick up when the receptionist finally tells me that he is with a customer and then going home so he will not be able to take my call. So I am forced to take the day off work to drive up there before my cancellation policy expires and try to convince them that they sold me a vehicle with major mechanical issues. Some new manager tells me to go talk to service and they will take care of my issues. I let them take the truck to repair it and show up the next day to find that they have only fixed my leaking transmission pan. Which is about a 35$ part and 100$ of labor. At this point my cancellation policy is expired and I am forced to leave with a vehicle which has over 2300$ of mechanical repairs needed. I was told to bring the vehicle back 3000 miles later for my oil change and they would take care of the oil pan gasket. I take it back and they say they will not cover the cost and that they will need to keep the vehicle for 2-3 days to contact my warrantee company to fix it. In addition, they recommend I take it to a dodge dealership because they will understand the vehicle better. These repairs do not require a rocket scientist to fix it's simply a matter or replacing faulty gaskets. So I took my vehicle and left. I would advise anyone who is considering purchasing a used vehicle that even has low miles like mine to shop around, do your home work, and do not be pushed around by these people at Glendale Nissan. More