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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,481 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,481 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

May 24, 2020

Great experience! Great price! Great vehicle!No pressure Great experience! Great price! Great vehicle! No pressure to make the sale, willing to negotiate the price, and very accommodating with how crazy thi More

by kahmymillz
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald, Dominick Martinez
May 24, 2020

great service great customer service Great customer service. My family has been coming here for several years now and we do not have anything but good things to say about the service depa More

by SKIPIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cornett, David Shubladze, Jeff Stacy, Dave Christensen, Michael Smith, Kristy Graham
May 21, 2020

Service department was friendly and informative . They got my truck back to quickly and promptly after my oil change. Looking forward to working with them in the future! More

by alexstacy16
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
May 20, 2020

I went in for an oil change. I was told it would be 1 hour. At 2 hours I went back into the service center and asked about my car. Per the tech someone put the paperwork on the techs desk while she was a More

by Sdchidester
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
May 18, 2020

They told me that it would cost $145 to find the issue at least 1 hour evaluation... They called me after less than 20 mins that they figured out the issue. I asked them to reduced the rate due the fact it w More

by Cody
Recommend Dealer
No
Employees Worked With
Dave Christensen
Jun 13, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you are not pleased with your recent experience with us. We do our best to be as efficient, cost effective, and understandable as possible. Our labor rate is one of the lowest in the area, currently at $145 per hour. Every situation is different depending on the concern and diagnosis, so we are unfortunately unable to comment on your situation without reviewing your paperwork. If you would like to further discuss your recent visit please feel free to contact our Service Manager, Ryan, via email to ryan@gilchristauto.com with your personal and vehicle information.

May 18, 2020

Fast & Friendly Car taken in early, delivered back to me early, minor issues revealed to me for check up on next visit. Can't say enough, just thank you! More

by tessasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliana Celis, Dave Christensen
May 16, 2020

Gilchrist GMC performed a recall service on my Denali and repaired the air conditioning, all of which was under warranty. As always their service was performed in a timely manner and corrected the vehicle’s More

by GUPPYC
Recommend Dealer
Yes
Employees Worked With
Michael Smith
May 16, 2020

Personable, professional, and cleanest Chevy dealer I have been in. The staff there were awesome and treated me very respectful. I don’t know much about cars, and they were very respectful answering my q More

by rylee
Recommend Dealer
Yes
Employees Worked With
Chuck White, Michael Smith
May 15, 2020

Good selection and helpful staff in my experience. Convenient location.The process was pretty easy and they did a good job of staying in contact during the process with Covid 19 etc. More

by Julia
Recommend Dealer
Yes
Employees Worked With
Tony, Anthony Breslin
May 14, 2020

Very easy to work with and very nice people! We bought our dream truck from them and could not be happier! Thank you Gilchrist of Tacoma! More

by khelseym
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller, David Shubladze
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