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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,481 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
May 14, 2020
oil change Very pleased with my service visit. It was very evident that the dealership is taking all steps required for covid19 safety. As always, Devon was ex Very pleased with my service visit. It was very evident that the dealership is taking all steps required for covid19 safety. As always, Devon was exceptional. More
by JUSTINSIMONCIC
Verified CustomerEmployees Worked With
Devon Welsh
May 14, 2020
Things went well once the scheduling fiasco was worked out. I originally scheduled my appointment on line. The only reasonable time was at 7 AM. I showed up at 7 only to find everything closed. I called and was I originally scheduled my appointment on line. The only reasonable time was at 7 AM. I showed up at 7 only to find everything closed. I called and was told that the service department didn't open until 9. I had been receiving emails and texts about every two days prior reminding me of the 7 AM appointment. I was later called back at about 8:15 telling me to bring the car in even though I was told they didn't open until 9. Very confusing and certainly not coordinated causing me 2 trips to the dealership. More
by ragetz2
Employees Worked With
Don't know any of the names of people I worked with.
May 14, 2020
Excellent service and friendly staff. Had our car in and out same day! We will continue to bring our cars to Gilchrist’s service department, thanks! out same day! We will continue to bring our cars to Gilchrist’s service department, thanks! More
by Vincent Leverett
Employees Worked With
Ryan Tramm, Bob Cornett, Dave Christensen, Chuck White, Michael Smith, Kristy Graham, Devon Welsh, Lori aldan, Debbie Cudini
May 12, 2020
Did a good job but did not go above and beyond. I later find some broken parts that caused some difficulty in putting my top up or down on my car. I can work around the problem but prefer not to. find some broken parts that caused some difficulty in putting my top up or down on my car. I can work around the problem but prefer not to. More
by Pldowling0155
Employees Worked With
Devon Welsh
May 12, 2020
Always quick and accommodating to our needs. We usually get our service appointment as soon as we need it and they are usually finished with the time frame estimate. get our service appointment as soon as we need it and they are usually finished with the time frame estimate. More
by yvonneelmendorf
Employees Worked With
Talitha Davis, Debbie Baespflug, Juliana Celis, Chuck White, Michael Smith, Kristy Graham
May 12, 2020
Fantastic job on finding why my wipers were not properly working. Did not take very long waiting for repair. No issues since. Totally recommend Tacoma Buick warranties. working. Did not take very long waiting for repair. No issues since. Totally recommend Tacoma Buick warranties. More
by savvyinup
Employees Worked With
Ibraheem Abe Almasslawi, Dave Christensen
May 07, 2020
Very responsive service during this COVID crisis. Clean, sanitized, waiting area was immaculate and social distancing mandated and enforced. Always had great service here, even more so now!! sanitized, waiting area was immaculate and social distancing mandated and enforced. Always had great service here, even more so now!! More
by DARRYL.OWENS
Employees Worked With
Michael Smith
May 07, 2020
Very efficient! Friendly and courteous . Got in about 10 minutes past my scheduled time! Not a problem for me as I am retired! Very satisfied 10 minutes past my scheduled time! Not a problem for me as I am retired! Very satisfied More
by ANNLEWISFARM
Employees Worked With
Dave Christensen
May 06, 2020
The whole service from handing the vehicle over to the working staff to receiving the vehicle back in my hands was totally professional . That says alot about the teamwork of everyone involved with my veh working staff to receiving the vehicle back in my hands was totally professional . That says alot about the teamwork of everyone involved with my vehicle. More
by TGUIZZOTTI
Employees Worked With
Dave Christensen, Michael Smith, Kristy Graham, Lori aldan, Debbie Cudini
May 05, 2020
Not good. Wasn’t told a part for recall (main reason for trip) was not there till AFTER they finished my oil change. With covid19 I would prefer to make as few trips as possible. Most of the service staff w trip) was not there till AFTER they finished my oil change. With covid19 I would prefer to make as few trips as possible. Most of the service staff was not wearing masks.. More
by Brhollar93
Employees Worked With
Devon Welsh
