
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,481 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
From the day I purchased my New Tracy, My Salesman to the Service Department, I have Always been made a Priority. I have Always been Treated like A Valued Customer. Service Department, I have Always been made a Priority. I have Always been Treated like A Valued Customer. More
Horrable customer service. Went in because vehicle engine locked and tramsmission stuck in park with engine trouble light. Asked what caused it said dead batteryasked wht caused dead said they didnt know locked and tramsmission stuck in park with engine trouble light. Asked what caused it said dead batteryasked wht caused dead said they didnt know More
There was a lot of confusion from the beginning since the service department didn’t listen to me about was was wrong. Finialy they listened and ordered the part. I asked to have an oil change done at time o service department didn’t listen to me about was was wrong. Finialy they listened and ordered the part. I asked to have an oil change done at time of warranty fix. This was not done and they told me I had to schedule it. I did schedule it but they blamed me for not telling them. It was rude and I took the car to another place for service not related to warranty. More
Brought our car for a repair to a different shop. They did the work but didn't fix the problem. Brought it to Gilchrist and and was fixed within a day and is running fine now did the work but didn't fix the problem. Brought it to Gilchrist and and was fixed within a day and is running fine now More
Gilchrist did due diligence in locating problems with my car. I always received a phone call with updates which were very helpful. I especially appreciated the senior discount. car. I always received a phone call with updates which were very helpful. I especially appreciated the senior discount. More
Oil change I think the "Service Dept" should be marked more clearly. I wasted 10 minutes standing in the wrong line (I was the only one) being ignored by 2 girl I think the "Service Dept" should be marked more clearly. I wasted 10 minutes standing in the wrong line (I was the only one) being ignored by 2 girls passing food back and forth and discussing their hair. It would have taken less than a minute to say, "Can I help you?" I will know next time to walk past them. More
Great purchase experience The service I received when purchasing my new truck was everything I could ask for. I got a great deal and my time was respected. The truck was delive The service I received when purchasing my new truck was everything I could ask for. I got a great deal and my time was respected. The truck was delivered clean and prepped with a full fuel tank. Great job!!! More
Excellent service by a family owned dealership. Only place I will purchase GM vehicles. I have purchased several vehicles from gilchrist over the past 14 years and every purchase has been great. place I will purchase GM vehicles. I have purchased several vehicles from gilchrist over the past 14 years and every purchase has been great. More