Gilchrist Chevrolet Buick GMC Dealership Tacoma

My first time there. Simple process, staff was very friendly. Waiting room was clean and I could tell that, in light of Covid, the chairs had been freshly sanitized. friendly. Waiting room was clean and I could tell that, in light of Covid, the chairs had been freshly sanitized. More

It was an easy buying experience. Tom was a pleasure to work with and I would highly recommend him to my family and friends looking to purchase a vehicle. work with and I would highly recommend him to my family and friends looking to purchase a vehicle. More

The customer service was horrible. I didn’t receive a call giving me an update on the status of my vehicle. I called several times, no one called me back and then finally I was told my car wasn’t there. call giving me an update on the status of my vehicle. I called several times, no one called me back and then finally I was told my car wasn’t there. I had to leave my job to find out what was going on with my vehicle. I was very disappointed in the way I was treated as a paying customer. More

Everyone is always friendly, helpful, & efficient. We trust you and recommend you to others. You make getting our car serviced or repaired easy and stress free! trust you and recommend you to others. You make getting our car serviced or repaired easy and stress free! More

I already did this once. I don't remain which staff helped me. Everything was fine as usual. The waiting area reflected the changes required by state law. helped me. Everything was fine as usual. The waiting area reflected the changes required by state law. More

quick in and out with a check of my electrical system I called with an immediate problem, Gilchrist was able to fit me in which i greatly appreciate. Service was preformed quickly and completely with fut I called with an immediate problem, Gilchrist was able to fit me in which i greatly appreciate. Service was preformed quickly and completely with future recommendations. The staff is very professional and fully informative. Social distancing and disinfecting is practiced both in the reception and waiting areas. More

Glad to see a dealership following the C-19 rules.As always very accommodating service people. Oil change and cabin filter were done in a timely manor. Car returned on time with work done well.Thanks always very accommodating service people. Oil change and cabin filter were done in a timely manor. Car returned on time with work done well.Thanks Gilchrist. More

I always have a wonderful experience at Gilchrist, that's why I bring all my cars to them. Dave, Devon, Mike, Chuck, Kristi, Ryan, Trinity, Talitha and Lori it does not matter who helps me they are always s why I bring all my cars to them. Dave, Devon, Mike, Chuck, Kristi, Ryan, Trinity, Talitha and Lori it does not matter who helps me they are always super friendly. More

I was getting error messages on the cumputer. They are always polite, helpful, and truthful. They let you know what the problem is and what it will take to fix it. They get you in quickly for di They are always polite, helpful, and truthful. They let you know what the problem is and what it will take to fix it. They get you in quickly for diagnosis. More

Not happy with lack of service. Have a transmission rattle, they tell us its "normal", well no it isn't. Had them change the transmission fluid and now it leaks. Took it back in and said it was from rattle, they tell us its "normal", well no it isn't. Had them change the transmission fluid and now it leaks. Took it back in and said it was from the oring on the transfer case and they said there was no way changing the fluid could cause that. Car only has 45,000 miles, had no leak when they changed the fluid and did after they were done. Not happy, might be time to switch brands even though we have always been a GMC household. More