Gilchrist Chevrolet Buick GMC Dealership Tacoma

Devon is fantastic! Every time he has helped me he has been polite, listened to my concerns (actually listened, not just “heard”), and made me feel like a valued customer. I have had a concern brought up been polite, listened to my concerns (actually listened, not just “heard”), and made me feel like a valued customer. I have had a concern brought up twice to another advisor and was given what I felt were vague answers, excuses on behalf of GM, or the issue being “my fault”. This time Devon helped me on my third attempt. He listened, understood what the issue was, and resolved it per the service bulletin that was issued LAST YEAR regarding transmission shudder. Thank you very much Devon, and I hope Gilchrist knows they have a keeper! More

Great customer service. Mike was low key and very informative. The car was in great shape and we are very happy so far. Hope the license gets here soon. informative. The car was in great shape and we are very happy so far. Hope the license gets here soon. More

oil change Allways great thank you for long time friends Bob Orcutt I bought my first Buick from Gary Gilchrist and from then on I have been going to { GILCHRIS Allways great thank you for long time friends Bob Orcutt I bought my first Buick from Gary Gilchrist and from then on I have been going to { GILCHRIST} More

I recently just bought a car from this dealership and they were extremely helpful, kind and experienced. I could tell they had a deep knowledge about cars. Great dealership! they were extremely helpful, kind and experienced. I could tell they had a deep knowledge about cars. Great dealership! More

helpful and friendly the staff was awesome. Even installed a cabin air filter that I had purchased elsewhere because I didn't have the tools to do it myself. I had a que the staff was awesome. Even installed a cabin air filter that I had purchased elsewhere because I didn't have the tools to do it myself. I had a question about whether the bolts were metric or standard, and it was answered including the lug nuts, Thanks guys for the friendly service More

Good experience in past. Confidence shaken when less than 400 miles on it. Update blamed for car repeatedly not starting miles from home. Not sufficent answer. 400 miles on it. Update blamed for car repeatedly not starting miles from home. Not sufficent answer. More

I love their work and also they have very helpful people, respectful, responsive. I feel completely satisfied with them and their job. I would recommend the GMC DEALER TO ANYONE THANKS. respectful, responsive. I feel completely satisfied with them and their job. I would recommend the GMC DEALER TO ANYONE THANKS. More

My first time receiving an oils change since I bought my vehicle two months ago, and Kristi Howell was awesome! Thank you so much! Gilchrist vehicle two months ago, and Kristi Howell was awesome! Thank you so much! Gilchrist More

Came in for a LOF and filters...Dave suggested a coolant flush which we added to the service. Later I received a friendly call from Dave that my car was ready ahead of time. I picked up my car and on the wa flush which we added to the service. Later I received a friendly call from Dave that my car was ready ahead of time. I picked up my car and on the way home I heard a strange noise.. I pulled over immediately and found two jack pucks still attached to the underside of my car. They each had a chain attached that was long enough to drag the ground... I called Gilchrist service but it was after closing.. L/M for Dave..I called again the next morning L/m for Dave...Finally reached him on my 3 try... My first LOF at Gilchrist was a problem instead of 7 qts os Dexos, they overfilled it with 9.8 qts...It smoked on the drive home, I had to call AAA and get a tow back to the shop... More

Forgot to do Tire Rotation I requested. Did not put a sticker on windshield to say when next oil change needed. David Christensen also had to properly install my trickle charger as mechanic failed to sec sticker on windshield to say when next oil change needed. David Christensen also had to properly install my trickle charger as mechanic failed to secure properly. More