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Gilbert Ford

Okeechobee, FL

4.7
60 Reviews

3175 U.S. 441

Okeechobee, FL

34974

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60 Reviews of Gilbert Ford

November 25, 2019

Oil change Very friendly staff. Started on time and completed in reasonable time. Explained everything in detail. Lounge and restrooms are very clean. Service More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Aloi, Alex Estremera
Dec 03, 2019 -

Gilbert Ford responded

Hi Jerry, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

October 09, 2019

Nathan was our sales associate and he and his managers did amazing! They gave us a great deal on a beautiful Ford F-250! Thank you Gilbert Ford! More

by Brittany H.
Recommend Dealer
Yes
Employees Worked With
Nathan Liscomb, John Whidden, Lee Geringer
Oct 11, 2019 -

Gilbert Ford responded

Brittany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon --Director of Operations --(863) 824-3612

October 06, 2019

New tire Service Took explorer to Gilbert Ford for 2 new tires. Tires were installed and Service was good. Overall have experienced good service from Gilbert Ford an More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Estremera
October 03, 2019

This is my first experience at the Ford dealership and I was very satisfied with the sales and service. There were no issues with my Expedition. More

by Mr.B
Recommend Dealer
Yes
Employees Worked With
J.D. Mixon, Eric Avant, Bobby Steiert
Oct 06, 2019 -

Gilbert Ford responded

Reviews like yours provide encouraging feedback. It is great to hear our Staff took such great care of you! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

August 24, 2019

Service app't went well and speedily. Brought me 2013 Fusion in for an oil change, 29 point inspection and tire rotation. The waiting time was brief and all work completed satisfactorily. More

by zeke6973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Estremera
Aug 28, 2019 -

Gilbert Ford responded

Zeke, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2019

Service dept. Nice and does good work I gave Gilbert Ford a 5star rating because of the good service I always receive. The next car we purchase we will give Gilbert first try More

by Shbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in parts, Alex Estremera
Jul 30, 2019 -

Gilbert Ford responded

Hello, thank you for your great comments about the quality of service we provide! We're always happy to take care of you if anything else comes up. Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

May 20, 2019

Great Had regular maintenance done oil change etc.Roy Delozier was great.I Even had my vehicle done inside and out. And it looked like it came off the show More

by Elvis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Delozier
May 22, 2019 -

Gilbert Ford responded

Hello, we're happy to hear your service went well! We'll be sure to pass your comments on to Roy, and we hope to see you here again soon. Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

May 17, 2019

Awesome I took my 2014 Ford Escape in for a regular oil change, rotate tires and fluid check. My wait time was not long at all. All the employees in the servi More

by #1 Patriot Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Alex, but there were other employees in the office. Everyone was great, Alex Estremera
May 19, 2019 -

Gilbert Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 15, 2018

Friendly, Thorough, Quick Truck service Positive experience from service adviser (Mike), service done quickly and reasonable price. Also received an appraisal (Lee) of my truck with absolut More

by BV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone, Lee Geringer
Dec 20, 2018 -

Gilbert Ford responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 10, 2018

Friendly Hometown dealer The folks at Gilbert Ford were awesome. Bobby was very helpful and didn’t try to push me into anything. He listened to what it was I was looking for a More

by Lfipps31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Avant, Bobby Steiert, John Whidden, Lee Geringer
Nov 14, 2018 -

Gilbert Ford responded

Your comments keep us motivated and working hard for all our guests! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

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