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Gilbert Ford

Okeechobee, FL

4.7
60 Reviews

3175 U.S. 441

Okeechobee, FL

34974

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60 Reviews of Gilbert Ford

August 03, 2018

A very stress free and friendly environment. I found this place to be very helpful. I called ahead of, and they had the truck ready to go. I bought it for a hassle-free and fair price. Thank you More

by PalmBeachDiver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shaw, Lee Geringer
Aug 06, 2018 -

Gilbert Ford responded

Hello, thank you for leaving such a great review and high star rating. We're so glad to hear you found us to be so helpful! We will be sure to let Steve and Lee know you gave them a shout out! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

November 05, 2017

Fast and Friendly Truck purchase Thank you Nathan Liscomb and the folks at Gilbert Ford for a quick and stress free new truck purchase last week. From the initial inquiry to the vehic More

by VeroBeachMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Liscomb
August 26, 2017

Outstanding service as always. .. Roberts installation of upgrades on my mustang was flawless. ....five stars for this team...always a pleasure when utilizing this dealership. ..would More

by DangersS550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and your young lady in appointments
May 28, 2017

Our new edge We had a very good experience at Gilbert ford.our salesman was very helpful and listened to our needs. We have recommended Gilbert fort to our friends More

by John2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 18, 2017 -

Gilbert Ford responded

Nathan is a valued member of our team, John. Thanks for the 5-star review. We appreciate you being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

May 12, 2017

Oil change Although I didn't have an appointment and I went there later in the day, I was able to get my car serviced quickly and w/ no drama. Friendly and quic More

by Scott648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee ?
Jul 18, 2017 -

Gilbert Ford responded

THanks for the great review, Scott. Appointments definitely make the process easier for our customers but we do what we can to take care of every single customer. We appreciate you being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

January 10, 2017

Purchased F150 See Michelle-this was the easiest and best experience ever! Finance mgr. Was awesome! Go see these guys!!!! Couldn't ask for a better sales person! More

by Courtben0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 21, 2017 -

Gilbert Ford responded

Your positive review means a lot to us and we’re happy we could help you! Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

November 30, 2016

Recall on Foed Edge They were very courteous and very thorough and done with problem very quickly, when I was told it would be a 2 day fix, it was done within 45 minutes More

by Dollyt
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Mar 21, 2017 -

Gilbert Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

November 19, 2016

wrong battery after gilbert ford ok okeechobee put a battery in my car that i was charge for wasnt happy bout that.and then to notice that the cloth like case that More

by ponygirls3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the only name i got was Roy.
Mar 25, 2017 -

Gilbert Ford responded

I'm glad we were able to figure out what happened with your service and make things right. We appreciate you giving us a second chance and look forward to continuing to work with you. Sincerely -- J.D. Mixon -- Director of Operations -- 863-824-3612

October 27, 2016

Great CarBuying Wxperience My family unexpectedly needed a new vehicle. After searching the Gilberthasit.com website, I found a 2015 Ford Escape with low miles within my price r More

by KKeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Keel
Mar 21, 2017 -

Gilbert Ford responded

We really appreciate your feedback! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

August 11, 2016

Warranty work Third factory defect issue with this otherwise great looking vehicle. Service department has been most patient and understanding in solving issues wit More

by DaFlaBear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2017 -

Gilbert Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612

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