Gilbert Ford

Oil Change Service It was a great job and completed within a reasonable amount of time. They have an excellent waiting room with many amenities. The oil change was wha It was a great job and completed within a reasonable amount of time. They have an excellent waiting room with many amenities. The oil change was what we needed and friendliness was wonderful. The service clerk was polite and helpful. More

Phenominal Customer Service I have a Ford Escape 2013, and have had poor experiences with the local (Advantage) ford dealer in Stuart, FL. So I tried Gilbert Ford in Okeechobee b I have a Ford Escape 2013, and have had poor experiences with the local (Advantage) ford dealer in Stuart, FL. So I tried Gilbert Ford in Okeechobee because they were rated well online and had great remarks for customer service. They are 50 min out of my way, but it was worth it to me to give them a try. My vehicle needed an oil change and recall maintenance. I was not disappointed! Everyone (and I mean everyone) said good morning and greeted me while I waited. The service took a few hours, but I expected that. They kept checking in with me to let me know the progress. All the staff were friendly, warm, and happy. An item of mine was accidentally left behind in the service dept - I called and they quickly mailed it back to me. They were apologetic and courteous. I'm so happy that I've found a new home-dealer for all my vehicle needs. More

F-150 I bought a Ford-150 XLT 4x4 Crew Cab from manager Phil Edwardo on Sat. after only 2 days of searching. Phil found (where 5 other dealerships could not I bought a Ford-150 XLT 4x4 Crew Cab from manager Phil Edwardo on Sat. after only 2 days of searching. Phil found (where 5 other dealerships could not) a truck with my exact requirements & gave a very competitive price to seal the deal. The transaction was A+++ in every way. More

great The Staff are all so very courteous and the service excellent I would recommend Gilbert Ford to all that I know. I would never take my vehicle ther The Staff are all so very courteous and the service excellent I would recommend Gilbert Ford to all that I know. I would never take my vehicle there when it had it's previous owners. but enjoy the experience under the new ownership. More

Excellent service Only problem was telephone no one answered so I called Chevy and ask them if there was a problem with phone they got in touch with someone and they ca Only problem was telephone no one answered so I called Chevy and ask them if there was a problem with phone they got in touch with someone and they called me right back made an apointment for next day at 9 got tbere they took my truck in and I waited it was very quick in and out everyone was very nice and nice waiting room also More

Equipment Repairs doing shut down This is my second time seeding trucks to this Service center, so for so good. The Service advisor keep me inform with update's with the vehicle status This is my second time seeding trucks to this Service center, so for so good. The Service advisor keep me inform with update's with the vehicle status. Turnaround time was good also. More

Oil change Great facility, people and service. Convenient to have it done while I was at the store. And their new DMS system Auto/Mate is AWESOME!!! ;-) Great facility, people and service. Convenient to have it done while I was at the store. And their new DMS system Auto/Mate is AWESOME!!! ;-) More

Low Tire Pressure Diagnotic We had a low tire pressure issue which they found an object that imbedded into the tire. We chose to order 4 tires and do our oil change which we were We had a low tire pressure issue which they found an object that imbedded into the tire. We chose to order 4 tires and do our oil change which we were notified by e-mail that it was due. More

accurate, clean Thank you for fixing our ford escape accurately (as seems to be running well, with no oil drips), timely manner and leaving the vehicle clean. Thank you for fixing our ford escape accurately (as seems to be running well, with no oil drips), timely manner and leaving the vehicle clean. More

Service Excellent service from Deann and Jimbo, also John the technician. Price was right and time of service fit our time frame. It was basically a walk eme Excellent service from Deann and Jimbo, also John the technician. Price was right and time of service fit our time frame. It was basically a walk emergency. More