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Gervais Volkswagen

Lowell , MA

Overview
Employees
Reviews
Vehicles
4.6
574 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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6-B Industrial Ave E

Lowell , MA

01851

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Showing 574 reviews

March 03, 2026

Kevin was friendly, informative, and made the experience a positive one. He answered all of our questions and discussed options with us. We enjoyed working with him. More

by briangillis.law
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Gervais Volkswagen responded

We appreciate you sharing how Kevin provided friendly and informative support during your Volkswagen service. It’s great to hear he answered all your questions and walked you through every option. Thank you for choosing us, and we look forward to helping you again. Liliana Arboleda liliana@drivegervais.com

February 27, 2026

Very nice people at Gervais vw in Lowell Mass ! Nick & Marcus were very nice to work with! More

by ldonovan08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Gervais Volkswagen responded

Thank you for the kind words about your Volkswagen Tiguan service. Nicholas and our service team are glad to have made the process smooth. We look forward to assisting you again. Liliana Arboleda liliana@drivegervais.com

February 12, 2026

Very professional and helpful. Dealership building is in need of attention, however my needs were met More

by carol.prince
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Gervais Volkswagen responded

Thank you for the five-star review. We’re glad Kevin and the team could help you drive away in your new Volkswagen Taos. We appreciate your feedback about the facility and will share it with our maintenance group. Tony Strozina tstrozina@drivegervais.com

February 09, 2026

Great experience getting my vehicle serviced at Gervais. The service department is always professional, has great communication, and the car is always ready when promised! More

by nick.destefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Narbonne
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Feb 09, 2026 -

Gervais Volkswagen responded

Thank you for sharing your experience with our Volkswagen Atlas service team. We’re glad our professionalism, clear communication, and on-time delivery made your visit smooth and stress-free.

February 02, 2026

Appointment easily set, price and time for service accurate, escorted to my car when finished. Will get service here again. More

by shaun_harney
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sirois
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Feb 02, 2026 -

Gervais Volkswagen responded

It’s great to know scheduling your Jetta service was seamless and that the cost and timing matched your expectations. Nicholas and our service team appreciate the chance to escort you to your vehicle when work was complete. We look forward to taking care of your Volkswagen Jetta again.

February 02, 2026

Luca was really helpful to purchase the car. He was really kind and also worried that our experience would be the best. More

by RAFAEL.ZUAZNABAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Gervais Volkswagen responded

It's wonderful to hear that Luca guided you through buying your new Volkswagen Atlas and made the process smooth. We’re glad his kindness and attentiveness ensured a great experience for you. Enjoy your Atlas, and we hope to see you again soon.

January 29, 2026

Always kind clean and friendly. Car was just there for inspection so nothing major needed More

by drumc52169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Arboleda, Marcos Narbonne
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Jan 29, 2026 -

Gervais Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gervais Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Liliana Arboleda liliana@drivegervais.com

January 29, 2026

Very professional, took the time to explain everything. Excellent service and good workmanship. Great job! More

by jfcosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

January 21, 2026

Very professional. Excellent service and very fast!!!! I am a very happy customer! Very accommodating More

by lisashick
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sirois
Report | Print
Jan 21, 2026 -

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

January 21, 2026

Quick and easy no pressure at all. John was amazing. Highly recommend visiting if you are looking for a new car! More

by Joshcod18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Gervais Volkswagen responded

Thanks for your feedback on your recent visit to Gervais Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Tony Strozina tstrozina@drivegervais.com

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