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Gervais Volkswagen
Lowell , MA
450 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 450 reviews
April 23, 2025
I have been coming to Gervais for many years and they just get better and better. thank you! just get better and better. thank you! More
by lindakaytaylor
Verified CustomerEmployees Worked With
April 20, 2025
We had an easy and no pressure experience buying a new car. Highly recommend Gervais! car. Highly recommend Gervais! More
by jcstap
Employees Worked With
April 19, 2025
easy to work with very satisfied. everyone and everything was perfect with no complaints. A1 service... everyone and everything was perfect with no complaints. A1 service... More
by LANCEFRAUMENI
April 18, 2025
The place was clean and welcoming. The staff was friendly and helpful. Kevin was amazing. The staff was friendly and helpful. Kevin was amazing. More
by jasotoponce
Employees Worked With
April 18, 2025
Service Center is good. Staff are good. But spares for vehicles need to be kept in the store which reduce service time and fast pickup. Providing two way ride is appreciated Staff are good. But spares for vehicles need to be kept in the store which reduce service time and fast pickup. Providing two way ride is appreciated. As good gesture cleaning car before delivery is more wanted. More
by SRAKKIRAJU
Employees Worked With
April 07, 2025
Gervais is always very thorough and they fix anything for free (except parts) if something happens related to any work they do. The service team doesn't pressure you to do unnecessary work. If it's somethi free (except parts) if something happens related to any work they do. The service team doesn't pressure you to do unnecessary work. If it's something that can wait they give you the option without argument. Great location but more customer parking would be nice. More
by geffg1
Employees Worked With
April 03, 2025
The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car! dealership. Always does everything I need done to my car! More
by dodgejack9
Employees Worked With
April 02, 2025
Sales was great to deal with thanks Kevin and the sales manager I would recommend them manager I would recommend them More
by countrylock
Employees Worked With
March 27, 2025
I have been going to Gervais VW for over 5 years. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. More
by dave
Employees Worked With
