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Gervais Volkswagen
Lowell , MA
510 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 510 reviews
October 29, 2025
They are friendly and do their best to explain whatever the problem is to you the problem is to you More
by alexadjei
Verified CustomerEmployees Worked With
October 25, 2025
I’ve gotten my last 3 leases here. My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For example they didn’t have answers to questions probably should’ve known, and when I texted the dealership to get updates on my car, it took a him a while to get back to me. I felt like they should’ve been the ones reaching out to me to keep me updated. More
by KPORZ12
October 25, 2025
He was very helpful with everything and he explained everything about my new car to me everything about my new car to me More
by JANICE7B
October 22, 2025
Kevin Dunn was my go to guy this time around since this is my second vehicle from GV and he was a pleasure to work with. The process was simple and quick and I will be back in the very near future to purch is my second vehicle from GV and he was a pleasure to work with. The process was simple and quick and I will be back in the very near future to purchase a vehicle for my wife. Additionally, Savian was a pleasure to work with while purchasing my first vehicle back in 2023. More
by dtworrell
Employees Worked With
October 20, 2025
I had a very pleasant, professional experience with Kevin Dunn. He was very resourceful and polite. I been searching for a used vehicle for quite so time and going to Gervais Volkswagen was awesome because t Dunn. He was very resourceful and polite. I been searching for a used vehicle for quite so time and going to Gervais Volkswagen was awesome because they didn't waste my time. The process was not long at all definitely will go there again More
by melanie ellis
Employees Worked With
October 16, 2025
Easy to schedule appointments and they were accurate with the wait time for the service the wait time for the service More
by pepb4
Employees Worked With
October 16, 2025
I had the best experience purchasing a vehicle at Gervais Volkswagen. Very clean and well maintained dealership. I highly recommend John Silva for your salesperson as he was very knowledgeable and respectful Volkswagen. Very clean and well maintained dealership. I highly recommend John Silva for your salesperson as he was very knowledgeable and respectful. More
by gianna
Employees Worked With
October 13, 2025
Not very helpful and knowledgeable of the vehicle. There is courtesy were given before and or after service There is courtesy were given before and or after service More
by ckeo3
Employees Worked With
October 12, 2025
The crew were helpful problem solvers and courteous through the entire process. I really appreciated their help. through the entire process. I really appreciated their help. More
by djh249
Employees Worked With
October 11, 2025
Savian was great! I told him exactly what I wanted and didn’t want in a new car. He did not try to sway me another way and got me exactly what I was looking for. He wa I told him exactly what I wanted and didn’t want in a new car. He did not try to sway me another way and got me exactly what I was looking for. He was very kind and personable. He took the time to explain everything to me as to how the car worked, since I’ve never owned a VW before. Would definitely recommend him to friends and family! More
by xtina970
Employees Worked With
