Gerald Subaru of North Aurora

Happy Repeat Gerald Subaru Buyer - We've been bringing a 2014 Subaru Forester, purchased at Gerald Subaru of North Aurora, back in for regular service since we bought it 8 years ago. We just traded it for a 2014 Subaru Forester, purchased at Gerald Subaru of North Aurora, back in for regular service since we bought it 8 years ago. We just traded it for a fabulous new 2021 Forester Touring which checks all our boxes. Aside from the great vehicles, one reason is the great friendly service and support we've enjoyed from Gerald over all these years. Worry and trouble-free motoring at its best. Plus, we love their superb new showroom and service area with a nice customer waiting area with free drinks and snacks including my favorite, Starbucks coffee! We just wish we lived a little closer so we could get the free carwash more often! The sales process was very professional and not at all high pressure. Brief service check after purchase was quick and courteous even though we just stopped in unannounced. More

Great professional and welcoming atmosphere. This was the first visit to the dealer for an oil change for my first Subaru. I am please with both “firsts”. first visit to the dealer for an oil change for my first Subaru. I am please with both “firsts”. More

The remote purchase was seamless. Both Nicolle and Jon Dewig were gracious, knowledgeable and answered all my questions and concerns. I had made a 10:00 appointment to pick up the car (Crosstrek) and we Dewig were gracious, knowledgeable and answered all my questions and concerns. I had made a 10:00 appointment to pick up the car (Crosstrek) and we actually started early!! No waiting, no surprises or runaround. Just direct, polite and professional service and assistance. Jon even synched my phone for me! Thank you all very much. It was definitely worth the drive. Also, I shopped other subaru dealers. The best price was definitely at Gerald Subaru. More

You make me feel like very important people. By this way I bought two cars in just two months, thank you your are so nice. I bought two cars in just two months, thank you your are so nice. More

Jon Dewig did an exceptional job with highlighting the finer points of the car. He thoroughly explained the systems, engine, and other capabilities. Did a fine job! finer points of the car. He thoroughly explained the systems, engine, and other capabilities. Did a fine job! More

Sean and Darell were a joy to work with. Smoothest dealer buying experience I’ve had in a while. Will absolutely come back to do business with this team again. buying experience I’ve had in a while. Will absolutely come back to do business with this team again. More

Denzel Valenti was awesome to work with. He was professional and made the process of buying a new car enjoyable. I will recommend my friends and family to your dealership and Denzel. I love my ne professional and made the process of buying a new car enjoyable. I will recommend my friends and family to your dealership and Denzel. I love my new Subaru! More

This was probably our most positive car buying experience we have ever had. The entire staff is welcoming and positive. Our salesman, Jon Dewig, is extremely knowledgeable and personable. Jon took the time we have ever had. The entire staff is welcoming and positive. Our salesman, Jon Dewig, is extremely knowledgeable and personable. Jon took the time to help us set up all of the personal options in our new Outback. He went through all of the features and explained each of them. Just a great guy to work with! We cannot express enough the wonderful experience it was to buy our Outback at Gerald Subaru. More

Luis Figueroa is one of the reasons I will keep coming back to Gerald North Aurora for any car or service needs. I hope he keeps bringing his puppy Caruso to work with him. back to Gerald North Aurora for any car or service needs. I hope he keeps bringing his puppy Caruso to work with him. More

We came to test drive a specific outback limited XT and set up an appointment with Nicole Iacullo with the intention of purchasing. She was very responsive when I was corresponding with her to set up our a set up an appointment with Nicole Iacullo with the intention of purchasing. She was very responsive when I was corresponding with her to set up our appointment. We arrived a little early and she was busy with another customer. She greeted us at our time and then informed us that the car we arranged to see was not available. The car was taken home by the finance manager. Didn’t know that employees take new cars home for personal use. Nicole gave us to another sales person who provided another car to drive. After we drove the outback, we pretty much were so disappointed by the whole experience that I realized I don’t want to ever purchase a car from this dealership. Why set up an appointment and waste my time. When we left, Nicole didn’t even notice. More