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Gerald Subaru of North Aurora

North Aurora, IL

4.9
342 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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342 Reviews of Gerald Subaru of North Aurora

August 30, 2021

Faruq found the exact car specifications I was looking for. He made the process easy and seamless and I definitely recommend him as the person to talk whenever you're in the market for a new car. More

by rios.antonio13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Faruq Solebo
Sep 02, 2021 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

August 16, 2021

professional and pleasant staff that did not treat me like the little lady who was unable to conprehend what they had to do. Thank you for that More

by siemstress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Flowers
Aug 19, 2021 -

Gerald Subaru of North Aurora responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Brian Trout Service Director btrout@geraldauto.com Gerald Subaru of North Aurora

June 27, 2021

Friendly, helpful, respectful and great to deal with. Everyone in the building was great. Best car buying experience ever. Always dreaded going to car dealerships. Would go back to this one if I need More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Green, Denzel Valenti
Jun 30, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

June 23, 2021

General Sales Manager, Peter Murray, was great to work with. He was professional, courteous and understanding. He worked very hard to accommodate my requests and negotiated in good faith. Peter Forberg, m More

by ArtS
Recommend Dealer
Yes
Employees Worked With
Kevin Green, Peter Murray, Peter Forberg
Jun 28, 2021 -

Gerald Subaru of North Aurora responded

Thanks for the truly exceptional review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

June 20, 2021

Large and clean place....Sales people not jumping on you....Manager did everything so i could get car i drove over an hour to get it. More

by xmariox1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from Financing....., Jon Dewig, Peter Murray
Jun 23, 2021 -

Gerald Subaru of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

June 15, 2021

Darell Cintron was very friendly, considerate, knowledgeable and patient. He is an asset to your dealership. Thank you Darell ! We were very satisfied with the complete transaction and Highly reco More

by crazy4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
Jun 21, 2021 -

Gerald Subaru of North Aurora responded

Thanks for the truly exceptional review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

June 13, 2021

Everyone is so friendly and the service and explanations are thorough. Employees go out of their way to make sure you’re taken care of. My son forgot his phone in the loaner car we used and when we went bac More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis F.
Jun 16, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Trout Service Director btrout@geraldauto.com Gerald Subaru of North Aurora

June 04, 2021

Gerald Subaru of North Aurora staff are great. I definitely recommend them. I have already told my family and friends to go out to Aurora to get a Legacy. More

by nmw1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jun 09, 2021 -

Gerald Subaru of North Aurora responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

May 18, 2021

Excellent professional and friendly staff. Great communication before appointment. Finished service in time frame promised. Nice and clean waiting area. Great car wash at the end as a bonus! More

by B&A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
May 19, 2021 -

Gerald Subaru of North Aurora responded

We are glad to hear you enjoyed your recent visit to our service department. At Gerald Subaru of North Aurora we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Brian Trout Service Director btrout@geraldauto.com Gerald Subaru of North Aurora

May 01, 2021

Very pleasant experience with the entire process starting with the online quote, to the test drive of the car, to the sales experience, and finishing with a great explanation of all the car’s features by our More

by Carlrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof, Tiana Guarnaccia
May 05, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

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