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Gerald Subaru of North Aurora

North Aurora, IL

4.9
348 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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348 Reviews of Gerald Subaru of North Aurora

June 19, 2022

The service department staff are very helpful and courteous. They keep you informed of where they are in the process of service on the car. More

by mapp512050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Flowers
June 05, 2022

Juan met all our needs and was super helpful during the entire process. We’re repeat customers and we’ll keep coming back. More

by Beth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 08, 2022 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional review, Beth! I really appreciate your business. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

May 19, 2022

Darell Cintron was upfront and honest with me. He listened very well, respected my limited time frame and got me both the car and deal that I wanted. We connected over our military service, but I More

by davidwilsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darell Cintron, Nicole Iacullo
May 24, 2022 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional review, David! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

April 11, 2022

The team was super patient and informative and helped me get to a payment I could afford to take home my new vehicle "Suzi" home! More

by bekah.wekah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Mertens
Apr 14, 2022 -

Gerald Subaru of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

March 05, 2022

Eric Z was a great sales person. He worked extremely hard to get us in the right Suv. We had a great experience at Gerald Subaru. We highly recommend. More

by lettucebaby19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Mar 09, 2022 -

Gerald Subaru of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 28, 2022

Total care, from arrival to exit. I was early, but your rep greeted me, and processed the car immediately. I waited in a clean, comfortable, quiet cafe with fast WiFi, also a TV in More

by BobBatavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The female whose name I don’t recall.
Mar 03, 2022 -

Gerald Subaru of North Aurora responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brian Trout Service Director btrout@geraldauto.com Gerald Subaru of North Aurora

More
February 27, 2022

Andrew and team was patient and helpful in buying our car!! Thank you for everything! More

by Kampstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Green, Andrew Wedick, Peter Forberg, Nicole Iacullo
Mar 02, 2022 -

Gerald Subaru of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

January 26, 2022

Everyone was very polite,considerate and took time explaining details and information to me. Convenient & fair enough.I'm satisfied. More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay,Nicole, Faruq Solebo
Jan 31, 2022 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional review, Cindy! We always strive to meet the needs of our customers no matter the situation. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

December 11, 2021

It was an absolute pleasurable experience.Andrew Wedick It was an absolute pleasurable experience. Andrew Wedick was patient, hard working & a joy to deal with. We can't say enough good things about him. More

by C n P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wedick
Dec 15, 2021 -

Gerald Subaru of North Aurora responded

Thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

More
October 26, 2021

Since 2003, I have bought 3 Outbacks from Gerald Subaru. Salesman Peter Forberg was helpful & courteous in assisting me to find the car I wanted. I would recommend Gerald Subaru & Peter Forberg to anyone de More

by mcnabb.demaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in Finance Dept, Peter Forberg
Oct 28, 2021 -

Gerald Subaru of North Aurora responded

We appreciate your feedback. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

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